Type: Power Washing
Lead Grade: A
Name: Susheel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Apex
Intro:
At Phone Staffer, we use (cold calling for leads) in Apex, NC to help home service companies grow their client base. In this transcript, we reached out to a homeowner in Apex to offer a complimentary exterior power washing estimate while we were in the area. The homeowner expressed interest, and a quick walkthrough was scheduled for Monday between 12:00 and 1:30 to assess exterior surfaces and the garage. Contact details and the homeowner’s name were provided but are redacted to protect privacy.
This is a (home service lead generation) example that demonstrates outbound for leads and how a scripted outreach can turn a lead into a booked appointment. Although focused on power washing, the same approach would work well for roofing companies in Apex, NC. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, Susheel? Yeah, this is it. Good afternoon, this is Rochelle from (redcated). How are you?
Prospect: I’m good. Where are you from, Rochelle?
Phone Staffer Caller: Sorry? I’m calling from (redcated). We’re just reaching out because we’ll be working on Apex next Monday. We just wanted to see if you would like us to provide you with a free estimate while we are working at the area. It’s complimentary, no obligations, no commitments at all, Susheel.
Prospect: Yeah, you can send it over to me.
Phone Staffer Caller: Okay, that sounds like a plan. But just for a very quick walkthrough that would only take around 10 minutes of your time, would you be available Monday or Tuesday?
Prospect: Monday is a better time.
Phone Staffer Caller: Okay, Monday, so on Monday, can we drop by between 12 and 1.30? Does that work for you?
Prospect: Yeah, that would work.
Phone Staffer Caller: Okay, between 12 and 1.30. All right, so you’re still at (redacted), is that correct?
Prospect: Yes, that’s right.
Phone Staffer Caller: And the best contact number to reach you at is (redacted), correct?
Prospect: That’s right.
Phone Staffer Caller: And I’m just wondering what areas of the house would you like us to provide you with an estimate in case you want to powerwash it in the future? Is it for the whole exterior or just…
Prospect: I think just the exterior would be fine. Exterior of the house, I got it. Exterior and maybe the car garage.
Phone Staffer Caller: Okay, car garage, that is noted.
Prospect: And how often do you powerwash your house?
Phone Staffer Caller: It’s a brand new home, it’s only been two years, I didn’t do it in the last two years.
Prospect: Okay, I see. So if ever this is going to be the first time and maybe you might want to maintain your house like a brand new house that will look like a brand new house, right? Don’t worry, we’ll give you an estimate for powerwashing your house to shield and it’s completely free, no obligations, no commitments at all. Our estimator will just drop by at the area to see what you have and we’ll give you an estimate to get it cleaned up.
Prospect: And what’s the best email where we can send you the details of the quote and the confirmation of the schedule for Monday?
Phone Staffer Caller: Yeah, that’s A as in Alpha, R as in Robert, K as in Kathy. Numbers 2266 at gmail.com.
Phone Staffer Caller: And by the way, your last name is R. Redacted, correct? That’s right.
Prospect: That’s right.
Phone Staffer Caller: Okay, so I think I got everything that I needed here for us to get you scheduled for the quick walkthrough. Do you guys clean the windows too?
Prospect: For the windows, I’m not sure, but yeah, you can definitely ask the estimator if he can assist the area, I mean that specific part for you.
Phone Staffer Caller: Thank you so much for answering the calls, Ashil, and hope you have a great weekend.
Prospect: Okay, bye.
Phone Staffer Caller: All right, thank you. Bye-bye.