Type: Power Washing
Lead Grade: A
Name: Carlos (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cary
Intro:
At Phone Staffer, we specialize in (Home service lead generation) for home service companies through cold calling. In this transcript, we connected with a homeowner in Cary, NC to schedule a free exterior power washing estimate. The homeowner expressed interest in cleaning the house exterior, driveways, sidewalks, patios, and decks, and even discussed painting after the wash. We offered in-person or remote estimates and tentatively scheduled a quick walkthrough to evaluate the deck and fencing. This is a power washing lead, but would also work well for roofing or painting contractors in Cary, NC. If you’re looking to improve your home service lead generation, or need help with outbound efforts to get more leads for your company, this is an effective strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Is this Carlos?
Lead: Yes, who’s this?
Phone Staffer Caller: Carlos, this is Irene with (redacted). We may not have spoken before and this is just a cold call. Can I take a few seconds of your time to see if it’s relevant? If not, you want to give up?
Lead: Okay, thank you so much.
Phone Staffer Caller: Carlos, we are just reaching out because we will be around your area starting next week for a power washing work. So we just want to know if we can also set you up for an appointment with our estimator. We offer free estimates for exterior power washing. If you guys are ever planning for it. No obligation at all. Is this for like power washing the house? Yes, everything from the outside part of the house like the driveways, sidewalks, patios and decks are siding.
Lead: We’ve had our house power washed relatively recently. But I’m curious for our deck and fencing if you guys do those.
Phone Staffer Caller: Yes. It needs also some painting to update. I don’t know if you guys also do that or just power washing.
Lead: Oh, yeah, we do a power wash, actually. And if you are interested for the painting, I can take note of that so that our estimator Jeff can take a look and assess the area first. Maybe he can recommend something for you for the painting after we power wash the deck and the fence.
Lead: Sounds good. Yeah, I think just getting an estimate on that would be great.
Phone Staffer Caller: Okay, that would be great. We need to be present for. Are you guys able to do the estimate? And while we’re remote.
Lead: Oh, okay. Yeah, actually, for our estimate, since our estimator is there, we can stop by like 10 to 15 minutes of your free time. Or if you’re not available, we do have an option to set it up with someone at home as well, if you would like. Or, yeah, we can do a remote option as well. Just over the phone. Our estimator Jeff will call you to offer the estimates. What would be great?
Lead: Usually my wife and I, we don’t work from home, so it’s a little difficult to take time out, depending on when the estimator would be coming out.
Phone Staffer Caller: Oh, okay. Yeah, actually, we will be there next week from Monday until Friday. That’s morning until afternoon. So, both of you are working during that time. I mean, usually a regular, regular office hours, eight to five were out. But, yeah, I mean, if we happen to coincide at the same time, we might catch the estimator there. We’re there. If not, a phone call would be great.
Lead: Oh, sure. Yeah, we can definitely set you up for a quick visit on Monday. If you’re not available for the in-person visit, we can do a backup for a quick call only. Will that work for you on Monday?
Phone Staffer Caller: Yeah, that’d be great. That’d be great.
Lead: Okay. For Monday, Carlos, are you available for a quick visit, like in the morning or in the afternoon, between three to five? What works best for you?
Phone Staffer Caller: I think probably the, let me look, one second.
Lead: Okay. I think in the morning would probably be best.
Phone Staffer Caller: Okay. The morning available time we have actually is between nine to eleven. Will that work for you? Are you still at the house?
Lead: Okay. Thank you so much. One of us may be at the house. If not, like I said, you know, we can leave the gates unlocked if they need to get back in the backyard or something like that.
Phone Staffer Caller: Oh, okay. I will take note of that.
Lead: Okay. So this is Monday. That’s February 23 between nine to eleven in the morning. Okay. And will you be the one to assist our estimator while we are there, like 10 to 15 minutes of your free time for the walkthrough? It may be my wife.
Lead: Vanessa.
Phone Staffer Caller: Vanessa. And your last name, Carlos is me. Harris.
Lead: That’s correct.
Phone Staffer Caller: Yeah. Okay. Thank you so much. And they know when was the last time this deck and the fencing was power wash. If you still remember. I mean, the last six to 12 months for the house, the deck was probably I don’t think we’ve ever done it again since they installed it in 2021.
Lead: Oh, okay. For the deck, it was our last time in 21.
Phone Staffer Caller: Okay. Thank you so much.
Lead: It seems that this deck needs a thorough cleaning already.
Phone Staffer Caller: So, yeah, let me go ahead and set that for you, Carlos. Is this your best callback number? Ending in 2308.
Lead: Yes.
Phone Staffer Caller: Okay. Thank you so much. If ever you will not be available for the walkthrough. Are you available for a quick call to this number as well? Around the same time on Monday? Perfect. Between nine to eleven.
Lead: Okay. I got that. I just want to confirm your address as well. Carlos, that’s in (redacted).
Phone Staffer Caller: We will be sending the confirmation of your appointment via email and our company details as well. What’s your best email where we can send it to?
Lead: It would be (redacted).
Phone Staffer Caller: That’s (redacted). And then your last name, (redacted) (M… not shown). Correct? That’s correct.
Lead: Okay. Thank you so much. If ever, Carlos, you agree with everything with our estimator. How soon are you looking to have the house power wash? Not sure. Probably sometime in the next couple of months, I would say.
Phone Staffer Caller: Okay. Within three months, possibly? Yeah. I mean, I guess it depends on what the quote is, how much it would be so we can budget for it.
Lead: Okay. I got that one. Thank you so much.
Phone Staffer Caller: So, yes, I got the details here. So, just a quick recap. We will set you up for Monday next week. This is February 23 between 9 to 11 in the morning for the walkthrough. If ever you will not be able to catch up with our estimator. By the way, our estimator is Jeff. Anyway, he will call you before we come to make sure you are available. Okay. If not, you can talk over the phone for the estimates remotely. Sounds good? Okay. Thank you so much, Carlos, for taking my call and have a great day ahead. See you next week. Thank you. You as well. Bye. You’re welcome. Goodbye.