Type: Power Washing
Lead Grade: A
Name: Deborah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service lead generation. In this transcript, we reached a HOA president in Durham, NC to discuss a pre-estimate for power washing the exterior of a property—including vinyl siding and surrounding surfaces—and to schedule an estimator visit. The lead requested a pre-estimate and a follow-up quote, with an appointment arranged for the estimator to connect on a specific date. This example illustrates how outbound calling can generate qualified power washing leads in the Durham area.
This is a power washing lead, but the same approach would also work well for roofing companies in Durham, NC. For readers focusing on Get more leads for home service company or Cold Calling for leads, this transcript demonstrates a practical application of outbound marketing for home service companies and how to get more leads through direct outreach. Note: private information has been redacted to protect privacy.
Ai Transcript:
Prospect: Hello? Hello this is Deborah. Who’s calling? Hi, can you hear with (redacted)? So we’ll be doing Powerwashing work at Durham and I’d like to check if we’re going to be interested with a pre-estimate. So this is just a pre-estimate for the patio, driveway and all the exterior parts of your house. What’s the name of your company? It’s from (redacted). You know what? (redacted). (redacted). Yes and you know what? The good thing about this is that you can weigh in your options but you can now try to avail the pre-estimate so that you can consider it if you’re going to be interested or not in the future. Sounds fair. Well yeah that sounds fair. It’s a pre-estimate? That is correct. Okay so I have a question. Can you give us an estimate on doing like you know a lot of homes? A lot of homes like for example the HOA? Yeah. Are you under HOA? Yes. Oh I see. Sorry about that. Why? Thank you. Bye-bye. Wait. Oh wait. Yeah. I’m the president of the HOA. I’m asking if you can give us a quote on doing our homes that have vinyl siding. We have a mixture in here and we’re part vinyl siding and then we’re part cardi plank. So the vinyl siding homes are due to have power washing this year. Okay. So yeah is that I mean can you do that volume? I mean it’s not huge. I can tell you it’s about I can’t tell you actually I’d have to look it up but is that something that your company can do? Just we need a quote. We actually provide a pre-estimate. So here’s the thing if you’re going to be interested I can schedule you for a phone call from the estimator so that you can discuss everything with the estimator and also the schedule of the visit. Okay. Yeah I’m sorry about earlier because I was confused about the HOA thing but yeah if you’re interested we can schedule that. We actually have a schedule on Wednesday that will be on April 8th. Are you okay with that? April 8th I well it depends on what time. Okay so we have a schedule at 9 to 11, 11 to 3 and 3 to 5. What is your… 1 to 3 let me just double check. Okay. Well actually I think maybe 3 to 5 might 1 to 3 or 3 to 5. Hold on let me look at the calendar. Okay no problem. And you said on the 9th. Okay. On the 9th. Oh no no 8th or 9th it’s up to you. We have no what’s the day? The day is Wednesday April 8th between 3 to 5 we have that. What time? 3 to 5 on Wednesday the 8th I think would work. Okay great so Wednesday April 8th. All right so let me just summarize that. So you’re the president of the HOA in your neighborhood and you wanted a quote of the vinyl siding right? The vinyl siding yes. Okay so only that you don’t have any other exterior part of the house that needs power washing or like the gutters patio? We have our gutters taken care of and the patios and sidewalks and driveways are the owners responsibility. But if you are power washing the houses and someone in the community wanted their driveway power washed or their sidewalk that would be their expense. They’d have to write you a check or pay you. You can only you know we only take care of the the vinyl siding and our gutters are already taken care of routinely. So we wouldn’t have gutters we wouldn’t have but a patio would also be the homeowners responsibility. So what I would do is send out an announcement that you’re going to be here but a driveway do they cost different things different driveways? It really depends but you can speak with the estimator. Actually okay so let me just so let me just repeat this Deborah (redacted) is your first and last name right? Right. Okay so your number is ending in (redacted) correct? Yes yes. Okay your address is at (redacted) correct? Where are you calling from? We’re actually from Durham calling from Durham. You’re from Durham okay. Okay I just need to know do you have an email address where we can send a confirmation to? Yes it’s (redacted). Hold on let me just repeat that so that’s (redacted) (redacted) (redacted) (redacted). DK Smith 1113 right? At gmail.com. Okay great so okay Deborah right now I took a note here that you wanted a code of the vinyl siding and you’re gonna speak with the estimator about other details okay of the part of the house okay about you and your neighbor. Okay so Deborah just to confirm your schedule will be on April 8th Wednesday that will be between 3 to 5 p.m. and the estimator will contact you 15 minutes 15 to 30 minutes prior to the schedule okay? Yeah he needs to contact when he gets to the gate because it’s gated when he gets to the gate he needs to dial (redacted) in the gate in the little gate keypad code. Okay when he gets to the gate he needs to dial 3 go ahead. (redacted) actually it’s three three numbers (redacted) and then I will open the gate. Okay so that’s (redacted) that’s the it’s like what did you say about that? It’s like if he dials (redacted) it alerts me and I can open the gate from my home. Okay so that’s no worries yeah the dial pad. You’re right. Okay all right thank you so much Deborah just wait for the call of the estimator okay thank you have a great day. Bye bye.
Phone Staffer Caller: Hello, this is the scheduling team. We can set up a call with the estimator for a pre-estimate and confirm the appointment details.
Prospect: Okay, great.
Phone Staffer Caller: We actually have a schedule on Wednesday that will be on April 8th. Are you okay with that?
Prospect: April 8th is okay, I guess. It depends on what time.
Phone Staffer Caller: We have slots 9 to 11, 11 to 3 and 3 to 5. Which works for you?
Prospect: 3 to 5 would work.
Phone Staffer Caller: Perfect. So Wednesday April 8th between 3 and 5 p.m. the estimator will contact you 15 to 30 minutes prior to the arrival. The gate code will be provided to the estimator before arrival. The gate code is (redacted).
Prospect: Okay, that sounds good.
Phone Staffer Caller: Great. Thank you, Deborah. Please wait for the estimator to call. Have a great day. Bye.