Type: Power Washing
Lead Grade: A
Name: Alicia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Franklin
Intro:
Phone Staffer specializes in cold calling for leads and home service outbound lead generation. In this transcript, we reached out to a homeowner in Franklin, Tennessee to generate a power washing lead. The caller offered free power washing estimates for the exterior of the home and arranged a follow-up call with an estimator. This is a strong example of how cold calling for leads can help home service companies get more business, and it would also work well for roofing companies in Franklin, TN.
Below is the redacted information from the call to protect individual privacy. This lead focuses on driveway power washing but could be applicable to other exterior cleaning services. If you’re looking to improve your home service lead generation or outbound marketing, this demonstrates how to book appointments and capture qualified leads for services like power washing—and it can be adapted for roofing companies in Franklin, Tennessee.
Ai Transcript:
Phone Staffer Caller: Hi is this Shelly?
Lead: No.
Phone Staffer Caller: Oh I’m so sorry but are you somehow related with Shelly (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay and you’re in Franklin Tennessee?
Lead: Yes.
Phone Staffer Caller: Thank you so much. By the way my name is Angel I’m with (redacted) and by the way this is a cold call for Powerwashing and we’re just asking 20 seconds of your time to answer. If it’s relevant if it’s not then we’ll not be wasting your time anymore. Sounds fair?
Lead: No.
Phone Staffer Caller: No.
Lead: Yes.
Lead: I will.
Phone Staffer Caller: Thank you so much and yeah so um the reason why we’re calling is because my team is going to be doing some scheduled Powerwashing around Franklin Tennessee so we’re hoping if we could drop by to provide you free estimates or free code for Powerwashing the exterior of your house. It’ll only take like 10 to 15 minutes and this is no contract no obligation no strings attached just free estimates. And if we were to do this what day would you possibly call by?
Lead: Oh yeah so I’m sorry about that my estimator will be calling you instead would that be much better?
Phone Staffer Caller: Oh yeah. I was just wondering if there was a specific day you would want to pop by?
Lead: Yeah yeah sorry about that. By a phone call so um is it okay for my estimator to give you a call on Monday in between?
Lead: In between what times? Oh we do have a morning 9 to 11 and 11 to 1 so that’s like a mid and in the afternoon 1 to 3 and 3 to 5.
Phone Staffer Caller: Okay.
Lead: Um yeah would you like to call Shelly or would you like to call me back? How about yourself if ever but if I may ask are you are you one of the decision makers? You can decide on this matter if ever. Yeah I want to make sure.
Phone Staffer Caller: Yeah sure no worries. Yeah we can give we can give you a call instead because I don’t know if Shelly is aware of this so if ever you can ask if ever that we’ll be calling Shelly instead then maybe you can inform her that my estimator will be calling her but yeah you’re good if ever if you are one of the decision makers then my estimator can give you a call instead so that you’re aware.
Lead: All right thanks. So um the morning in between 9 to 11? Can we do afternoon? Afternoon okay 3 to 5? Yeah that’ll work.
Phone Staffer Caller: All right thank you.
Lead: And so that’s gonna be on Monday 3 to 5 p.m. and also I would just like to confirm a few details here before I let you go so um I’m sorry I didn’t catch your first name.
Phone Staffer Caller: I’m Alicia (redacted) with (redacted) so that spells A-L-I-C-I-A correct? Yeah. Thank you so much and this is the best contact number to give you a call the one ending in (redacted)? Yes. Thank you.
Lead: And also the address of the property that you wanted to be estimated for power washing is (redacted)? Yes.
Phone Staffer Caller: All right thanks.
Lead: And what’s the best email address we can send the confirmation to as well as the information of our company to? It is you can just do (redacted). I’m sorry can you spell that one out for me please? Thank you. (redacted). I’m sorry what’s the last two letters? (redacted). Is it at (redacted)? Yes at (redacted).
Lead: Okay so just to verify the email address you provided to me that’s not Cody Coyne but at (redacted). Yes.
Phone Staffer Caller: Okay thank you.
Lead: And which part of that property or which part of the house you plan to have to be estimated for power washing? Maybe the driveway up front? The driveway. Other than the driveway how about the sidings, the pool deck? Yes. No we’re not that fancy so I think just the driveway. Okay no worries.
Phone Staffer Caller: All right and do you happen to know when was the last time you power washed your driveway? I don’t think we’ve had a power wash. But have you ever power washed it or you hired someone to power wash a driveway before? Or this is going to be the first time? No this is going to be the first time.
Lead: Okay.
Phone Staffer Caller: And also you’re going to be the one to assess my estimator once you’re by or you’re going to be the one to answer the call once my estimator calls you in between 10 to 15 minutes for assessment? Okay all right thank you so much.
Lead: Okay so Alicia expect my estimator to call you on the 9th of March that’s going to be on Monday in between 3 to 5 p.m. And please keep your lines open so that he can contact you. And also you will be receiving a confirmation email right after this call. Right so please do check your inbox as well. Okay thank you so much Alicia for your time and yeah we’ll be talking to you soon. You have a great day. You too. Thank you.