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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Carrie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greenville

Intro:

At Phone Staffer, we specialize in cold calling for leads and home service lead generation. In this transcript from Greenville, SC, we reached out to a homeowner to offer a free exterior power washing estimate while we were in the area. The lead expressed interest in power washing the driveway and home exterior and agreed to a virtual 10–15 minute consultation with our estimator, scheduled Monday from 12 PM to 2 PM. This is a power washing lead, but would also work well for roofing companies in Greenville, SC. If you’re looking to improve your home service lead generation, or need help with outbound marketing to get more leads for your company, this call demonstrates how outbound cold calling can convert inquiries into booked appointments. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hi. Hello. Hello. Hi, can you hear me? Say what? Can you hear me? Yes.
Phone Staffer Caller: Yeah, sorry this is Frances with (redacted). Is this Carrie? With who? (redacted). Powerwashing. Powerwashing.
Phone Staffer Caller: Yeah, am I speaking with Gary (redacted)? Yes.
Lead: Great. Yeah, Carrie, I’m sorry to bother your day. I’m actually just calling because we will be working in (redacted) starting next week. We will do some powerwashing work around and since we are just around the area, we are giving out free estimates for powerwashing house exteriors. So just wondering if you’ll be available maybe on Monday for a quick visit from our estimator. It will be no pressure as well like no. I’m working. I mean, I don’t get out to five o’clock. You don’t get out at five o’clock. Okay.
Phone Staffer Caller: Let me see. How about, how about 8am to 10am? Are you still at home by that time? Some evenings, yes. But next week, I think Tuesday, Thursday and Saturday, I think, I won’t be. Tuesday.
Lead: Okay. How about you said Monday, 8am to 10, you will be available. By 8 o’clock, it’s kind of dark, right? 8am. 8am in the morning. No, no, no, no. I have to be at work. I work. Okay. No. Yeah, I got it. How if you’re not at home, will there be just somebody else who can assist our estimator? No, no. No. Oh, I see. If that’s the case, then how about we can schedule for you for a virtual appointment? Like, you can just talk to our estimator over the phone for like 10 to 15 minute call. I can try. I’ll try you. Yeah, sure. How about 10am to 12 on Monday? Or maybe 12 to 2pm. During your lunch time, maybe. Okay. So 12 to 2pm for a big phone call.
Phone Staffer Caller: And I just wanted to know as well, Carrie, I mean, is there any specific parts of your house that you wanted to have an estimate? The driveway, driveway. When was the last time you power wash the driveway? It’s been a while. It’s been a while, like, maybe a year ago. More than that. More than a year ago. Okay.
Lead: And yeah, so, Carrie, I would like to confirm the address is still under to (redacted). Greenville, South Carolina (redacted). Right. Yeah. Okay.
Phone Staffer Caller: And the phone number that our estimator can get you on is ending in (redacted). What’s the phone number here is the phone number is (redacted). Yeah. Okay.
Lead: And also, Carrie, we will be sending you more details about this, the company and the appointment, but I’d like to get the email address. If you have. Carrie, like, 3 to 3. Okay, so that’s Carrie, like, 3 to 3. Yeah.
Phone Staffer Caller: Okay. So just to confirm it’s Carrie, like, 3 to 3. Okay, thank you so much, Carrie.
Lead: So just to have a quick recap, Carrie, before I let you go, your appointment will be set on Monday from 12 PM to 2 PM. You will be receiving a phone call from our estimator and then you can have it over the phone. All right. Okay. Thank you so much. Carrie. Have a good one. You too. Thank you.