Type: Power Washing
Lead Grade: A
Name: Stephen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Marietta
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound lead generation through cold calling for leads. In Marietta, GA, we connected with a homeowner to book a no-cost estimate for exterior window cleaning. The lead requested a text confirmation and an on-site appointment, with a time window tentatively set for Thursday between 11 am and 1 pm. This is a solid example of how cold calling for leads can help home service companies win more business. While this transcript focuses on window cleaning, the same approach also works well for roofing companies in Marietta, GA.
Ai Transcript:
Phone Staffer Caller: Hello, good afternoon, may I help you? Who’s calling? Mr Redacted, right? That’s my name. Alright, this is Rika. We haven’t spoken before and this is a cold call for (redacted). May I take 30 seconds of your time to see if I may help you? If not, you want to hear from me again, sounds fair. I’ll make it quick. Okay, let’s go.
Phone Staffer Caller: We want to let you know that we will be in Marietta, in your area next week and we will be giving free estimates for Window Washing.
Phone Staffer Caller: Okay, our project manager would like to provide for 15 to 30 seconds and a way to check windows and provide you with a clear code.
Phone Staffer Caller: Would you be open to booking an estimate for this week or week after?
Lead: Okay.
Phone Staffer Caller: Is that a no cost estimate? Yes, it’s a no cost estimate and it will be free on the 4th of March. That will be Wednesday next week between 9 and 11am. Can they stop by then? Say that time and date again? 4th of March, Wednesday between 9am to 11am for 10 to 15 minutes. Wednesday is no good. I’m not meeting all day. How about the day after that, Thursday between 11 and 1am? Yeah, let’s go 11 and 1am. 11 and 1pm, I’m sorry. No, that’s okay. You can have them. Bye.
Lead: Okay, so just to confirm, first and foremost, the name is Megan Redacted, right? That’s my wife’s name. Can I have your first name so that the estimator can properly address you? First name, Stephen. S-T-E-P-H-E-N.
Phone Staffer Caller: Okay. And is this the best phone number where the estimator can reach out to you, the one I’m calling right now? (redacted) at the end.
Lead: And the property you want to have an estimate is (redacted) in Marietta, Georgia with a receipt code of 30062. Did I get it right? That’s the address. And may I ask how many windows do you have? Any rough estimate? Is it 5 and above? 10 and above? Hold on. Let me think about this. Okay. Yeah, it’s more than 10. Okay. And can you remember when was the last time you had your exterior window cleaned? It might have been two years ago. And did you hire someone to do the cleaning for you or did you clean it by yourself? Yeah, I had a gutter guy clean it. Okay. Got it there.
Phone Staffer Caller: And one last thing I need to hear, Stephen, is your email address for us to send a confirmation of your appointment then? Say that again? Your email address for us to send a confirmation of your appointment.
Lead: Can you send it to my text message instead of email? I don’t really check my emails.
Phone Staffer Caller: Okay. Yes, we can do that. We can send it to you via text, your appointment then, on this number.
Lead: And don’t worry, they’ll message you, okay, before they arrive just to make sure that you’re ready. All right?
Phone Staffer Caller: Okay. To assist them, okay, for a short tour, okay, to show them the windows, okay? Agreed.
Lead: And the window cleaning, just a quick question on the window cleaning, do they do just exterior windows or inside too?
Phone Staffer Caller: They do exterior windows.
Lead: Just exterior? Yes, yes.
Phone Staffer Caller: And, okay, no worry, okay, they’re guarding with a detailed plan of how they do it. They’ll explain to you as soon as they arrive.
Lead: Yep.
Phone Staffer Caller: Thank you.
Lead: Okay. Thank you so much, Stephen. I won’t take so much of your time now. I’ll just wait for their arrival again on the 5th. That will be Thursday. Okay. Between 11 and 1 p.m. Okay. Bye-bye. Have a good one. I’ll get a text, right? I’ll get a text for the confirmation. Okay. Bye-bye. Bye.