Type: Power Washing
Lead Grade: A
Name: Daryl (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound lead generation for a variety of services through cold calling techniques. In this transcript, we reached out to a homeowner in Raleigh, NC to schedule a free estimate for power washing services. The lead expressed interest in cleaning the exterior and decks, and an appointment for Monday between 1 and 3 PM was booked. This is a power washing lead, but would also work well for roofing companies in Raleigh, NC.
If you’re looking to improve your cold calling for leads or outbound marketing for home service companies, this example demonstrates how a targeted outreach can generate qualified estimates. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello? Hi, is this Daryl?
Lead: Speaking, how can I help you?
Phone Staffer Caller: Hi Daryl, this is Irene and we may not have spoken before. This is a cold call with (redacted). Can I take at least a few seconds of your time to see if it’s relevant? If not, you won’t hear from me again. Sounds fair enough?
Lead: Yeah, go ahead.
Phone Staffer Caller: How can I help you?
Lead: Actually Daryl, we are reaching out because we will be around Raleigh area next week for a Powerwashing work. We just want to know if we can also drop by to your place while we are there to give you an estimate for (redacted).
Lead: You guys are ever planning?
Phone Staffer Caller: Sure, we can.
Lead: Oh, that’s great. I would love to set you up for an appointment next week for us to stop by. What day are you available next week?
Phone Staffer Caller: We are there Monday to Friday. My wife works from home, so I can be there anytime. So you tell me when you want to come.
Lead: Oh, okay. Thank you.
Phone Staffer Caller: Yeah, we can come on Monday between 1 to 3 p.m. Will that work?
Lead: Alright, that’s perfect. Monday 1 to 3.
Phone Staffer Caller: I’m just getting an estimate, right?
Lead: Yes, that is correct.
Phone Staffer Caller: Okay, alright. You got my address?
Lead: Yeah, I just want to confirm if this is correct. This is (redacted). Correct?
Phone Staffer Caller: That’s correct. Okay, thank you so much. Alright.
Lead: And, Darryl, may I know what specific areas outside your house that you mostly wanted to be powerwashed? So we can give you the estimate.
Phone Staffer Caller: And, Darryl, may I know what specific areas outside your house that you mostly wanted to be powerwashed? So we can give you the estimate.
Lead: I’m thinking about some… I got some decking and I got some, you know, like, I’m going to just… Honestly, I’m going to do the house. The front of the house.
Phone Staffer Caller: Okay. I got some painted white brick that, you know, it needs to go ahead and get that.
Lead: Oh, okay. What was that area again? I’m sorry, Darryl. Just the exterior and I got a few decks around the house.
Phone Staffer Caller: Okay, just the exterior and then a few decks around the house.
Lead: Okay, I got that one.
Phone Staffer Caller: When was this area was powerwashed, if you still remember?
Lead: I did it last year, but I do it seemingly every year.
Phone Staffer Caller: Oh, okay. Thank you so much.
Lead: By the way, I just want to confirm, is this your best callback number (redacted) that you can call before we come on Monday?
Phone Staffer Caller: Yeah, that’s the perfect number to call back on.
Lead: Alright. Thank you. We will be sending your confirmation via email.
Phone Staffer Caller: What’s the email where we can send it to, please?
Lead: (redacted)
Phone Staffer Caller: Okay, so it’s your last name, (redacted), (redacted), correct?
Lead: Nope, (redacted), (redacted).
Phone Staffer Caller: Oh, okay. Thank you. (redacted), the number one at Gmail. Okay, thank you so much.
Lead: So that’s (redacted), number one at Gmail.com, correct?
Phone Staffer Caller: There you go. Yes, ma’am.
Lead: And, Daryl, your last name is (redacted), (redacted), correct?
Phone Staffer Caller: That is me, yes, ma’am.
Lead: Okay. By the looks of the area right now of your house that you want it to be estimated, how soon are you looking to have the house power washed, if ever you agree with our estimator?
Phone Staffer Caller: It depends on, you know, whatever you all come up with. Whatever you come up with, we’ll see.
Lead: Oh, okay. I mean, I might do it that day, at least within a couple days. I mean, sometimes, I’ll be quite frank with you, I kind of do like to wait until all the daggone pollen finishes falling, because we got really bad pollen around here.
Phone Staffer Caller: Oh, okay. So, but it’s okay. I’ll see you guys on Saturday. On Monday. This is Monday, February 23. I’ll see you on Monday. Yes, ma’am. I’ll see you guys on Monday. Between 1 to 3 p.m. All righty.
Lead: And you will be the one to walk us through when we come, like 10 to 15 minutes of your free time?
Phone Staffer Caller: I’ll be there. Me and my wife will be there. I’ll be there.
Lead: Okay. Okay. Thank you so much, Daryl. All righty. So, yes, let me go ahead and set this up for you then, okay?
Phone Staffer Caller: Alright. Thank you.
Lead: Yes, and moving forward to work with you to do it professionally, okay?
Phone Staffer Caller: Okay.
Lead: Thank you. Thank you so much, Daryl. Have a great day.
Phone Staffer Caller: You too.
Lead: Goodbye.
Phone Staffer Caller: Goodbye.