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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Kin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh

Intro:

At Phone Staffer, we specialize in home service lead generation through cold calling and outbound outreach to help companies win more business. In Raleigh, NC, this transcript captures a cold call to a homeowner offering a free power washing estimate for exterior areas (driveway, sidewalk, house, deck, and patios). The homeowner agreed to a no-contract estimate and a future assessment, illustrating how a (Power washing lead) in Raleigh, NC can translate into qualified appointments. This approach is not only effective for power washing but also adaptable for roofing companies and other home services.

If you’re looking to improve your home service lead generation or outbound lead generation strategies to get more leads for your company, this example demonstrates how cold calling for leads can drive measurable results. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hi Kin, is this Kin?
Prospect: Yes, this is Kin.

Phone Staffer Caller: Hi Kin, my name is Richard with (redacted) and we’re going to be working there at (redacted) this week and next week. So I’d like to ask you to drop by and give you a free estimator for Powerwashing. On what? The exterior part of the house like the driveway, sidewalk, whole house or the deck and the patios. And what kind of service you offer? We pressure wash those areas, sir. The estimate with no contract and you can wait on your option after the estimate is done if you want. Since they’re not going to be tied up with the contract or anything.

Prospect: Okay, when you say Powerwash, what are the areas you want to wash? The exterior part only, sir. Pardon? Like your driveway, the sidewalk, the whole house or the deck and the patios, sir, or even the fence or the garage. Oh, I see. I think at the moment my house is doing some repair so I want to wait for all the things moved back to my house so it won’t be a mess during those times. It’s okay, sir. You can just take the free estimate right now and take the service later like 3 months after, sir. Like around July or August maybe. Yeah, that would be fine. I mean you can look around and recommend each area like the deck, the driveway, the wall.

Prospect: Are you available on Friday, May 15th between 3 and 5 to meet with your estimator? I’m currently in a nursing home so I don’t think I have free time to go over there. When are you available from Monday to Friday, sir?

Phone Staffer Caller: Monday to Friday.

Prospect: Okay, let me see. You give me a call and it depends on your… I mean I’m not far from the house so give me a call and then maybe early next week or… Early next Monday? Monday, let’s see. Monday is what date? 18th, sir. 18th. Hmm, I think someone is coming to my house. Oh, how about Tuesday? Tuesday, maybe okay, yeah.

Phone Staffer Caller: Okay, we’ll do it between 3 and 5 in the afternoon, May 19th and the address is (redacted), correct? Yes. And the best contact number is the one you’re using right now which ends at (redacted), right? Correct, yes. Thank you. And I’m talking to Kin Redacted? Speaking, yes. Yes, thank you.

Prospect: And yeah, what part of the house would you like to have estimated? All the outside one. The whole house, am I correct? Yes. Thank you.

Phone Staffer Caller: And is there a valid email address where we can send a confirmation to plus our company details? Okay, yes, (redacted). Can you repeat that after Kin? (redacted). So (redacted) at (redacted), right? (redacted). Thank you, sir.

Prospect: And did you remember when was the last time you had the whole house power washed? Was it a year ago or two years ago maybe? Probably two years ago. Two years ago. Thank you, sir.

Phone Staffer Caller: And one last thing, I’ll let you go. You said you’re the one that’s going to meet our assessor, estimate, right? It should only take 10 to 15 minutes every time. I see. Okay, that’s good.

Phone Staffer Caller: Okay, we’re all set for May 19th between 3 and 5 in the afternoon. Thank you.

Prospect: I think better before 3 because the traffic would be very heavy.

Phone Staffer Caller: Before 3? We’ll do it between 1 and 3 then in the afternoon. Is that okay? That’s better, yes.

Prospect: Alright, 1 and 3 it is on May 19th, sir. Thank you. Have a great day.

Phone Staffer Caller: Thank you.