Type: Power Washing
Lead Grade: A
Name: Scott (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Simpsonville
Intro:
At Phone Staffer, we specialize in cold calling for leads and home service lead generation through outbound outreach. This transcript shows a power washing lead in Simpsonville, SC and demonstrates how a well-executed cold call can generate interest for exterior cleaning, while the approach can also be effective for other home services, including roofing.
In the call, a homeowner requested a free estimate for the whole exterior of a two-story house and a Monday morning appointment was booked (March 30, 8–10 a.m.), with the estimator planning to call beforehand to confirm. This is a clear example of how outbound marketing for home service companies can get more leads and booked appointments for power washing—and the same method can be leveraged by roofing companies in Simpsonville, SC to drive additional opportunities.
Ai Transcript:
Phone Staffer Caller: Hello? Is this Scott?
Prospect: This is Scott, yes.
Phone Staffer Caller: Hi Scott, good afternoon. This is Irene and I’m with (redacted).
Phone Staffer Caller: I’m just reaching out because we will be doing some power washing work around since the video starting this week.
Phone Staffer Caller: And we just want to know Scott if we can also help you freshen up your home this spring by giving you a free estimate for exterior power washing while we are in the area.
Prospect: No obligation at all. Would that be something you’re open to?
Prospect: Sure.
Phone Staffer Caller: Okay, thank you so much. I’d love to set you up then for a quick estimate.
Phone Staffer Caller: This is just a free code.
Prospect: Are you available on Friday between 8 to 10 in the morning or next week would work for you?
Phone Staffer Caller: 8 to 10.
Prospect: That’s March 27th.
Phone Staffer Caller: Yeah, that’s going to be tough. Next week we are available actually from Monday to Friday. We have morning and afternoon schedule. 2 to 4.
Prospect: You have Monday you said?
Phone Staffer Caller: Yes, Monday morning or afternoon. We have 8 to 10 or 10 to 12.
Prospect: 8 to 10 is good.
Phone Staffer Caller: Oh sure, so I’ll set you up then on Monday then. That’s March 30th.
Prospect: And what specific areas outside your house that you want to be power washed that we can give you the estimates?
Prospect: I would think it’s just the house itself. It’s going on three years old. It hasn’t been done.
Prospect: So it is a two-story house. The driveway, it’s white, so I keep it pretty clean anyway.
Phone Staffer Caller: Okay, that’s good to know. So yes, so we’ll give you the estimates for the whole exterior of the house.
Prospect: And it will be the first time it will be power washed in three years if ever, right?
Prospect: Yeah, other than me doing, there’s no trees around. So it’s not like it doesn’t get like a normal house with a lot of soot on it. But I do wash it down with a house wash, not pressure wash.
Prospect: The gentle house wash every six months. I do it once in the early spring and then again in the late summer.
Phone Staffer Caller: Okay, that’s good to know.
Phone Staffer Caller: And now you’re open for a professional network if ever you agree with everything in our estimator, right?
Prospect: Right, I think it needs a deeper cleaning at least every year.
Phone Staffer Caller: Yes, we’d love to help you with that so that we can help you freshen it up, the whole thing.
Phone Staffer Caller: So yes, before I set this up, Scott, I just wanted to confirm some details with you.
Prospect: Your last name is (redacted), that’s (redacted), right?
Phone Staffer Caller: Correct.
Prospect: Okay, thank you.
Prospect: Is this your best callback number (redacted)?
Phone Staffer Caller: Correct.
Phone Staffer Caller: Okay, thank you.
Phone Staffer Caller: To keep this line open, our estimator is James.
Phone Staffer Caller: He will be the one to call you before we come on Monday to make sure you are available.
Prospect: Okay.
Phone Staffer Caller: And I’d love also to send you our company details with your confirmation for your appointment on Monday.
Phone Staffer Caller: What’s the best email where we can send it to, please?
Prospect: Yes, it is (redacted).
Phone Staffer Caller: Perfect.
Phone Staffer Caller: Thank you so much.
Phone Staffer Caller: So just to confirm, that’s S for Sam, O for Oscar, and then your last name (redacted), at (redacted).
Prospect: Correct.
Phone Staffer Caller: Okay, thank you.
Prospect: Scott, will you be the one to assist our estimator for the walkthrough, like 10 to 15 minutes on Monday?
Prospect: Yes, I’ll be the one.
Phone Staffer Caller: I gotcha. Thank you so much.
Phone Staffer Caller: And if ever you agree with everything with our estimator, how soon are you planning to have this house power wash?
Prospect: I guess immediately. ASAP, I guess.
Phone Staffer Caller: Oh, sure. I’ll take note of that.
Phone Staffer Caller: So yeah, I’ll book you in for Monday.
Phone Staffer Caller: This is March 30th, between 8 to 10 in the morning.
Phone Staffer Caller: And James will call you before we come to make sure you are available.
Phone Staffer Caller: Just keep your line open.
Prospect: Sounds good?
Phone Staffer Caller: Thank you.
Prospect: You’re welcome, Scott.
Prospect: And have a great day.
Phone Staffer Caller: You too.
Prospect: Goodbye.
Phone Staffer Caller: Goodbye.