Type: Power Washing
Lead Grade: A
Name: Nicholas (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest
Intro:
At Phone Staffer, we specialize in generating leads for home service companies through cold calling and outbound lead generation. In this transcript, we cold called a homeowner in Wake Forest, North Carolina to offer a free estimate for power washing of the exterior—covering siding, the driveway, porch, and other surfaces. The lead expressed interest and a follow-up appointment was discussed for an on-site estimate. This is a power washing lead, but the same approach would work well for roofing companies and other home services in Wake Forest, NC.
If you’re looking to improve your home service lead generation or build effective outbound efforts to get more leads for your company, this example demonstrates how cold calling for leads can convert interest into booked appointments. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller: Hello Nick? Yes? Hi there, Nick this is Randy from (redcated). How are you today?
Lead: I’m good, how are you?
Phone Staffer Caller: Great, I’m doing fine Nick. Thank you for asking man.
Phone Staffer Caller: Well I was trying to call you because we’ll be at (redacted) on Monday and we’re trying to offer a free estimate for Powerwashing.
Phone Staffer Caller: I was wondering if you guys would be interested as well.
Lead: What all uhm like Powerwashing the whole house?
Phone Staffer Caller: Yeah we also do Powerwashing the whole house.
Lead: Are you? No I mean what do you guys typically do?
Phone Staffer Caller: Mostly the exterior parts of the house or concrete parts of the house like Powerwashing the driveway, front yard, back yard, decks, patios, roofs, sidings, windows.
Lead: Alright, no I mean we probably would be looking like after like in April you know after all the crazy pollen and everything.
Phone Staffer Caller: Well I mean for the actual service for Powerwashing it we usually do it during the springtime but I mean we are collecting the free inspection or the free estimate as early as now.
Phone Staffer Caller: Seems to be at (redacted) starting on Monday. We’ll be just right around the corner.
Phone Staffer Caller: So you can come by and just estimate what it is to do the whole house?
Lead: Yeah exactly. Yep, do we need to be there at all or can you just do the estimate and leave it?
Phone Staffer Caller: Let me just check just a second.
Lead: Is there going to be somebody left at home like maybe show my inspector around like for about 10 or 15 minutes?
Phone Staffer Caller: Maybe, when are you guys coming out?
Phone Staffer Caller: Let me see, let me see my calendar real quick.
Lead: Earliest, next appointment that I have would be next Tuesday, the 3rd of March. Would you be available?
Lead: Can you send me an email? You mean for the estimate? For the code?
Phone Staffer Caller: No I mean yeah can you just send me an email and get back to you if I want you guys to come out that day?
Phone Staffer Caller: I mean if I set the appointment then for example if I set the appointment on Tuesday in the morning between 9 to 11 then my estimators come over to your place and they inspect or somebody has to show them around for about 10 or 15 minutes and then they will give you the estimate right there and then on how much it’s going to cost if you have a service.
Lead: I just have to reach out to my wife and find out what’s going on on Tuesday. I just don’t know, we’re in and out all the time so yeah whatever you think or if you want to give me a call on Monday and check back in.
Phone Staffer Caller: Yeah sure, that would be better.
Phone Staffer Caller: I just don’t want to tell you yes and then we get something changed and you’re not there.
Lead: I understand.
Phone Staffer Caller: How about if I ask my estimators to call you instead?
Lead: Yeah why don’t you do that?
Phone Staffer Caller: Yeah when you’re in the area or you just want to call me that’d be fine.
Lead: Yeah sure, would you be able to receive a phone call on Monday in the morning?
Phone Staffer Caller: Yep.
Phone Staffer Caller: Alright for now I’ll put in between 9 to 11, would that be fine?
Lead: Okay, yep.
Phone Staffer Caller: Alright, also Nick how often do you have the exterior parts of your house power wash?
Lead: Do you do it like once or twice a year?
Phone Staffer Caller: Not that often but probably every other year or something like that.
Lead: Oh every other year, so the last time you did it was last year or two years ago?
Lead: I don’t know, probably two years ago.
Lead: Two years ago, okay so just the whole house, any place else like a patio?
Phone Staffer Caller: No that’s pretty much it.
Lead: Oh just the whole house, alright.
Phone Staffer Caller: Yeah if we’re going to do it after the pollen we may want you to do the porch as well.
Lead: Oh alright so might as well get an estimate on the porch, I mean it’s a free estimate man, there’s no charge, might as well make the most of it.
Phone Staffer Caller: Nope that works, just give me a call on Monday or whatever we’re good.
Lead: Yeah, Nicholas Redacted, first and last name, best phone number for us to call you back will be the same one, the one that ends in (redacted).
Phone Staffer Caller: You got it.
Phone Staffer Caller: Complete address is (redacted) right? Yep.
Lead: Lastly Nick, do you have an email address where I can send you all the details, I mean all of our company’s details?
Phone Staffer Caller: It is (redacted).
Lead: Alright, and (redacted).
Lead: Alright Nick so I guess we’re all set, again that’s going to be the 2nd of March, Monday in between 9 to 11.
Lead: Alright, perfect.
Lead: Alright, thank you so much for your time man, have a great day, bye bye.
Phone Staffer Caller: Thank you, you too, bye.