Type: Power Washing
Lead Grade: A
Name: Tony (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Wake Forest
Intro:
Phone Staffer specializes in cold calling for leads and home service outbound lead generation to help get more leads for home service companies. In this transcript, we reached out to a homeowner in Wake Forest, North Carolina to schedule a free estimate for exterior power washing of the house, including the driveway and sidewalks. The estimator will provide an accurate quote during a virtual appointment, and the lead was set for a virtual visit to discuss the price. This is a power washing lead, but would also work well for roofing companies in Wake Forest, NC, or other exterior trades. If you’re looking to boost your home service lead generation through outbound marketing, this example demonstrates how cold calling for leads can translate into booked appointments and new business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hi, is this Tony?
Prospect: What do you need?
Phone Staffer Caller: I’m looking for your Tony Redacted.
Prospect: What do you need?
Phone Staffer Caller: Hi, this is Richard with (redacted), Sir. And we’re going to be working at (redacted) this week and next week. So I’d like to set up a drop-by to give you a free estimate for power washing.
Prospect: For house?
Phone Staffer Caller: Yes, for the exterior part of the house, Sir. Like driveway, sidewalk, whole house or the deck of the patio, Sir.
Prospect: Ok, how much?
Phone Staffer Caller: So the estimator will be the one that’s going to give us the accurate quote or estimate, Sir.
Phone Staffer Caller: So what we’re going to do is set up an appointment for an estimator to go out there and give you the price. What day can you come in?
Prospect: Thursday, March 19th between 3 and 5 in the afternoon. Is that ok with you?
Phone Staffer Caller: Ok. Alright, by the way, the address is (redacted).
Prospect: Thank you.
Phone Staffer Caller: And the best contact number, Sir, is the one you’re using right now which ends at (redacted), right?
Prospect: Ok.
Phone Staffer Caller: Alright, thank you, Sir. And talking to Tony Redacted, is that correct?
Prospect: Uh-huh.
Phone Staffer Caller: Thank you Tony Redacted.
Prospect: And yes, what part of the house would you like to have estimated?
Phone Staffer Caller: Thank you, see you.
Phone Staffer Caller: Oh, by the way Sir, what part of the house would you like to have estimated Sir?
Phone Staffer Caller: What do you like, that is better for you?
Phone Staffer Caller: So, is it the whole house, driveway, sidewalk?
Prospect: No, no, house, house, only house.
Phone Staffer Caller: The whole house, thank you Tony.
Prospect: House, got it, house.
Phone Staffer Caller: The whole house, thank you Sir.
Prospect: And yes, is there a valid email address where we can send the confirmation to?
Phone Staffer Caller: Ok.
Prospect: Do you have an email address?
Phone Staffer Caller: Better for my record.
Prospect: Ok, thank you Sir.
Phone Staffer Caller: Oh, by the way Tony, our appointment is going to be done virtually only, ok? So, the SMA will just give you a call, is that ok with you?
Prospect: Ok, thank you.
Phone Staffer Caller: Ok, one last thing Tony Redacted, and did you remember when was the last time you had the house power washed? Was it a year ago or two years ago maybe?
Prospect: Ok.
Phone Staffer Caller: Sir, did you remember when was the last time you had your house power washed? Was it a year ago or two years ago?
Prospect: Power washed, yeah.
Phone Staffer Caller: Yeah, so did you remember when was the last time you did it? Is it last year?
Prospect: The year, repeat?
Phone Staffer Caller: Did you remember when was the last time you had your house cleaned Sir? Was it a year ago or two years ago?
Prospect: You can do a syntax, better for me.
Phone Staffer Caller: Oh, sorry, you can’t remember when was the last time you cleaned your house?
Prospect: Yes.
Phone Staffer Caller: Only for cleaning.
Prospect: Yes, only for cleaning.
Phone Staffer Caller: Did you remember if you cleaned it last year or two years ago Sir?
Prospect: Only signing.
Phone Staffer Caller: I’m sorry, I can’t understand what you’re trying to say Sir.
Prospect: Somebody don’t speak Spanish?
Phone Staffer Caller: It’s ok, it’s ok Sir.
Prospect: But it’s ok, we’re all set here for March 19th for the virtual appointment between 3 and 5 in the afternoon, ok?
Phone Staffer Caller: Ok, thank you.
Prospect: Alright, thank you Sir.
Phone Staffer Caller: Navigate thing.
Prospect: Thank you.