Type:
Lead Grade: A
Name: Emily (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we help home service companies grow their business through strategic cold calling and outbound marketing efforts. In this call, our team reached out to a homeowner in Cubside Drive to generate interest in power washing services. As a result, an estimate was successfully scheduled for their decking and driveway. This transcript is a strong example of how effective cold calling for leads can connect home service providers with interested customers and drive real results. Below is the redacted call information to respect the homeowner’s privacy.
Ai Transcript:
Phone Staffer Caller:
Hi, good morning.
Lead:
Hi.
Phone Staffer Caller:
Uhm, is this Curtis?
Lead:
No.
Phone Staffer Caller:
Oh, sorry. Uhm, do you happen to know Curtis, ma’am? Uh, Curtis (redacted)?
Lead:
Uh, yes.
Phone Staffer Caller:
Oh, okay! Yeah, I’m actually calling in, ma’am, ’cause we will be in (redacted) Drive next week. My name’s Jackie with (redacted), and I’m actually calling in to offer you guys a free estimate or free quote since our estimator is going to be in the neighborhood as well, and we might be staying for a couple of weeks or so. So, I mean, if you guys are interested in the free estimate for power washing and soft-washing the exterior house, we definitely offer it.
Lead:
Uhm… uhm… what company are you with again?
Phone Staffer Caller:
Oh, (redacted), ma’am.
Lead:
Okay. Uhm, yeah, I mean the only thing we would need would be our driveway and decking.
Phone Staffer Caller:
Oh! Oh, driveway and siding?
Lead:
Uhm, just decking.
Phone Staffer Caller:
Oh, decks, okay. Uh, we can definitely do that. We actually power wash those. But if you guys are not sure yet and just wanted to know how much it would cost you, we can definitely give you guys a free estimate. For decks… and driveway you said, ma’am, right?
Lead:
Yes.
Phone Staffer Caller:
Okay. Uhm, I’m gonna go ahead and check our estimator’s calendar right now to give you his soonest available time. Uh… oh. Uhm, so we will start cleaning by Monday actually for some of our clients there, but estimates will start Thursday and Friday this week. That’s uhm, April 10 and 11. Uhm, are you guys available, or any of you or Mr. Curtis available at home? It’s just uhm, a 10 to 15 minute visit.
Lead:
Uhm, on the 10th I will be home. I have somebody else coming.
Phone Staffer Caller:
Uhm, for Friday ma’am?
Lead:
I’ll get one of them…
Phone Staffer Caller:
Oh, Friday?
Lead:
Uhm, no, not as well.
Phone Staffer Caller:
Let’s see… How about Monday next week?
Lead:
Uhm… so, uhm, I’m actually in on Monday, Wednesday, Friday, so I don’t know my husband’s schedule.
Phone Staffer Caller:
Monday, Wednesday, Friday. Oh, okay. And you mentioned Thursday someone’s going to come in, right?
Lead:
Yeah, I’ll be at the house on Thursday.
Phone Staffer Caller:
Oh, okay.
Lead:
Oh, no—I’ll be there. I’m meeting somebody about our screen porch.
Phone Staffer Caller:
Uhm, oh okay. Alright, so you’re not available this Thursday, also Friday and Monday as well you’re not available…
Lead:
Uhm, Thursday I am. I was having a—I’m meeting somebody from 10 to 10:30.
Phone Staffer Caller:
Oh, okay, I’m sorry I missed that. Okay, so 10 to 10:30 is your meeting. We can do 11 to 1. We also have 1 to 3 pm.
Lead:
Uhm, 11 to 1 works.
Phone Staffer Caller:
11 to 1, okay. Let me just put that on note