Type:
Lead Grade: A
Name: Lori (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Ai Transcript:
“`
**Phone Staffer Caller:**
Hello? Loud and clear. Yes, uh, is this the number for Jeffrey?
**Lead:**
It’s his wife.
**Phone Staffer Caller:**
Oh, hi, ma’am. Thank you so much for answering the call. My name is Alice by the way… Uh, uh, sorry, my name is Jack, and I’m calling from **(redacted)**. We’re currently working in your neighborhood and wanted to reach out to you about HDR cleaning services, which we specialize in—cleaning and driveway, the patio, the siding of your house, and the roof. Would you be able to, or would you be interested in scheduling a pre-estimate?
**Lead:**
What neighborhood are you talking about?
**Phone Staffer Caller:**
We’re currently here in **(redacted)**, Alpharetta.
**Lead:**
Um, you could give us an estimate, yes.
**Phone Staffer Caller:**
Oh, sure. Sure. Uh, thank you so much. By the way, before we end the call, Ali will be confirming this call for you and also we want to check if you’re available on Thursday. That’s September 5th, between 9 a.m. to 11 a.m. Or would you have a later date?
**Lead:**
Um, is it, you said it’s for pressure washing?
**Phone Staffer Caller:**
Yeah, for pressure washing, and we specialize in exterior cleaning services.
**Lead:**
Do I have to be there when you do the estimate?
**Phone Staffer Caller:**
Oh actually, we can do an estimate even if you are not there. But if there’s a person there, then that would be great as well because we can give the estimate right away. But no worries, we can just ask for your email. Um, what time are you available on Thursday?
**Lead:**
I don’t know. You just do the estimate then let me know how much it would be.
**Phone Staffer Caller:**
Okay. Okay, no worries then. I’ll set the time for our estimators to go there in the morning, which is 9 a.m. to 11 a.m. Would that be okay? Even if there is a person…
**Lead:**
Okay, got it.
**Phone Staffer Caller:**
Thank you so much. Just to confirm, can I please have your name?
**Lead:**
**(Redacted)**
**Phone Staffer Caller:**
**(Redacted)**, spell that’s L-A-U-R-E-Y, right?
**Lead:**
Nope. L-O-R-I.
**Phone Staffer Caller:**
Oh! L-O-R-I. Thank you so much, Lori. And, uh, can I please have the email address?
**Lead:**
**(redacted)** at gmail.com.
**Phone Staffer Caller:**
Thank you so much for that, Lori. And the phone number listed here on our call list, is it the one that’s going to be the call-back number for Ali, right?
**Lead:**
The callback number for what?
**Phone Staffer Caller:**
This would be the best callback number? The one that I’m calling right now?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay. Thank you so much. And just to remind you again, the date would be on September 5th between 9 a.m. to 11 a.m. Our estimators are going there. And, uh, Ali will be calling you after this call, right? And then what did you say after that?
**Lead:**
Lou?
**Phone Staffer Caller:**
After this call, Ali will be confirming this information. Just to confirm, and then we’re good to go.
**Lead:**
Okay.
**Phone Staffer Caller:**
And then we’re set up