Type: Garages
Lead Grade: A
Name: Heather (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Ai Transcript:
Certainly! Below is the cleaned-up transcript with the appropriate redactions:
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**Phone Staffer Caller:** Hi, is this for you?
**Lead:** This is his wife Heather.
**Phone Staffer Caller:** Oh, hi Heather, Jo here. We’re just calling the neighbors on Wales Avenue because we’re installing some garage cabinets in the area, so if you’re interested, we could provide you with a free estimate.
**Lead:** Yeah, that would be great. Our garage could definitely use some upgrading, especially with cabinets.
**Phone Staffer Caller:** Let me just check on this. Your address though, is it 236 Wales Avenue, right?
**Lead:** Correct.
**Phone Staffer Caller:** And I’m assuming your last name is [Redacted]?
**Lead:** Yes, that’s correct.
**Phone Staffer Caller:** And the best call-back number? What I’m going to do here, Heather, is I’ll have a designer give you a call to set up a visit to check your property first. That way we can give you an estimate for the storage or for the cabinets.
**Lead:** Is it like wall cabinets? Our garage doesn’t have any shelving.
**Phone Staffer Caller:** I see. Okay, that’s good to know. I’ll have the designer call you back. Let me just check our schedule. We’re pretty booked this week, but I have an available slot on the 6th at 2:38 p.m. Does that work for you?
**Lead:** You said the 6th—is that Monday?
**Phone Staffer Caller:** I’m sorry, it’s Friday. This Friday we have availability.
**Lead:** Oh yeah, that works.
**Phone Staffer Caller:** Great! I’ll have the designer follow up with you, so you can finalize the meeting. And just one last thing, Heather—if they need to send a confirmation or some estimates via email, is it okay to ask for your email address?
**Lead:** Yes, it’s Heather. [Redacted] at Gmail.com.
**Phone Staffer Caller:** Got it. I think we’re all set. I’ll have the designer call you back on the 6th at 3:30 p.m. Thank you so much, Heather. Have a great day!
**Lead:** Thank you.
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This version of the transcript is cleaned up for clarity and readability, with all sensitive information redacted as requested.