Type: Garages
Lead Grade: A
Name: Catherine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fort Collins
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this transcript, we reached out to a homeowner in Sugar Land to offer a free estimate for garage upgrades, including epoxy flooring and custom cabinets. After discussing their interest, we successfully scheduled a follow-up consultation with the homeowner to explore design options. This interaction exemplifies how outbound lead generation can be a highly effective method for home service companies to get more leads and grow their business. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello?
**Lead:**
Hello.
**Phone Staffer Caller:**
Hi! Oh, hi, uh, is this, um, the number of Aaron (redacted)?
**Lead:**
Um, sort of. Um, but what are you calling about?
**Phone Staffer Caller:**
Oh, uh, yeah, I’m sorry, this is Jo. I’m with (redacted). Uh, we are just installing some epoxy floors and garage cabinets in the area, and we’re just checking if you would be interested in some free estimates or sample designs for your garage upgrade?
**Lead:**
Oh, hang on one second, um, because this is, um, this is his wife’s, so we own the home together. Um, what—when could you, like, are you stopping by on certain days?
**Phone Staffer Caller:**
Um, yeah. Uh, what I can do here is I’ll have our designer give you a call because he can check his calendar as to when he will be available, and also if it would fit your availability as well. So I just want to confirm your address is at (redacted), in (redacted)?
**Lead:**
Yeah, got it.
**Phone Staffer Caller:**
And may I ask for your first name, please? I’m so sorry, I only have Aaron’s name.
**Lead:**
I guess you’re pulling it from the county? Are you getting it from county records? I’m just curious.
**Phone Staffer Caller:**
I’m sorry, no.
**Lead:**
Are you pulling this information from the county records? I just keep—I’m confused as to how, because I keep getting all these calls for Aaron, and I’m confused as to how it got crossed over. But, um, but this number is yours.
**Phone Staffer Caller:**
This is mine! So, my name is Alex.
**Phone Staffer Caller:**
I see, I’m not sure how—what’s your name again? I’m so sorry.
**Lead:**
Oh no, that’s—that’s okay. It’s Kathryn. C-A-T-H-E-R-I-N-E.
**Phone Staffer Caller:**
Gotcha! Thank you so much. And I assume your last name is (redacted)?
**Lead:**
It is, yeah.
**Phone Staffer Caller:**
Got it, thank you so much. And, um, yeah, I have here, um, the record for your address. And just one last thing, um, to send our, what do you call this—designs? Sample designs with possible pricing as well, so you can already, you know, go through it. What’s the best email address to send it to?
**Lead:**
Sure, it’s (redacted) at gmail.com.
**Phone Staffer Caller:**
At gmail.com. So, your garage right now is it—I mean, your house—is it like a brand-new house? Did you buy it recently or, uh, you’ve been there?
**Lead:**
Yes, we’ve been there for over 10 years.
**Phone Staffer Caller:**
Oh, I see. And so it’s time probably for, like, an upgrade, right?
**Lead:**
Possibly. I would like to see what the options are, yes, definitely.
**Phone Staffer Caller:**
So I’ll, uh, just have our project manager or designer give you a call so he could give you, like, options. Uh, would you like some sample designs for the, um, cabinets?
**Lead:**
Both cabinets and epoxy flooring.
**Phone Staffer Caller:**
Sure, okay, gotcha. I’ll just put in the notes here. So, thank you so much, um, Kathryn, for your time