Type: Power Washing
Lead Grade: A
Name: Anne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling strategies. In this transcript, we connected with a homeowner in Alexandria, Virginia, to schedule a free estimate for power washing services. The client was looking to have the exterior of their home evaluated, and they booked an appointment for the following Monday. This is a great example of how outbound lead generation can help home service companies secure more prospects quickly and efficiently. Below is the redacted call information for privacy protection.
Ai Transcript:
**Phone Staffer Caller**: Hi there, this is Lisa. Am I speaking to Anna?
**Lead**: Yeah.
**Phone Staffer Caller**: Hi there, Anna. I’m Lisa from (redacted). How are you doing today?
**Lead**: Oh, I’m doing all right. How are you?
**Phone Staffer Caller**: Awesome, awesome. That’s good to know. I’m good, I’m doing good, thank you so much for asking.
We are actually calling the neighbors in Grove Road because we will be out there starting tomorrow, working on a few of the properties.
And so I’m just calling in, Ann, to see if I can also have one of our estimators drive by and give you a free estimate. It’s actually just a free estimate, since we’re already in the area.
**Lead**: Mm-hmm, that sounds fine.
**Phone Staffer Caller**: Okay, do you know what time?
Oh, let me go ahead and check a (redacted) calendar here, give me one second.
And while I’m checking the calendar, is this the best contact number that our estimator can call you, the one ending in (redacted)?
**Lead**: Yes.
**Phone Staffer Caller**: Awesome, well, upon checking here, Ann, the next available time that they can drive by is actually on Monday. That’s going to be starting November 11, up until Friday, so a whole week next week.
May I know what would be your most convenient day and time? If tomorrow doesn’t work, then Monday is fine.
**Lead**: Okay.
**Phone Staffer Caller**: All right, so let me take note of that one. So, that’s going to be November 11, and we have available in the morning and in the afternoon.
So…
**Lead**: I know I only have one commitment on Monday.
**Phone Staffer Caller**: Take your time.
**Lead**: Let’s see, it is at… Sorry.
**Phone Staffer Caller**: No worries.
**Lead**: Sorry, I’m having a hard time finding one. I think my appointment is at 9, so if it could be before nine, it would be great.
**Phone Staffer Caller**: Oh sure, no problem at all.
So you have an appointment at 9, and we have 9 a.m. to 10 a.m.
Would you want me to schedule it like 10 a.m. instead?
**Lead**: Yes please.
**Phone Staffer Caller**: Ok, alright. So, that’s going to be 10 a.m. to 11 a.m.
And let me just confirm the address here, just to make sure our estimator will come to the right address. It’s (redacted) in Alexandria, Virginia, and your zip code is (redacted).
**Lead**: Can I ask how you got that information?
**Phone Staffer Caller**: Sure, we’re actually calling in the area already and your number is on public record.
**Lead**: Okay.
**Phone Staffer Caller**: Thank you.
All right, and one more thing please, Ann. Our estimator will also send all the information about (redacted) as well, and they will also send a confirmation there. What would be your best email address that they can send the confirmation to?
**Lead**: (redacted).
**Phone Staffer Caller**: Awesome. Thank you so much, Ann.
Let me go ahead and double-check that one here just to make sure I got it correct. So that’s A as in Alpha, P as in Papa, E as in Echo, R as in Romeo, K as in Kilo, I as in India, N as in November, S as in Sierra, O as in Oscar, N as in November,