Type: Power Washing
Lead Grade: A
Name: Shobha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we help home service companies grow their business by generating qualified leads through cold calling techniques. In this transcript, we reached out to a homeowner in Alexandria, Virginia, offering a free estimate for power washing services. The homeowner expressed interest in having the north-facing exterior wall of their home cleaned and scheduled a morning appointment for the estimate. This interaction showcases how outbound efforts, like cold calling, can successfully lead to bookings and help home service companies get more leads quickly and efficiently.
Below is the redacted call information to ensure privacy:
Ai Transcript:
“`
Phone Staffer Caller: Hello, can you hear me?
Lead: Yes.
Phone Staffer Caller: Hi, this is Crischa with (redacted). We will be in your area this week, and we just wanted to ask if you would like a free estimate to powerwash the exterior of your house.
Lead: Uhh, when?
Phone Staffer Caller: Let me check here, but may I first ask what part you would like to get an estimate on?
Lead: There is only one wall you probably need.
Phone Staffer Caller: I’m sorry?
Lead: It’s the wall facing north.
Phone Staffer Caller: Only the wall?
Lead: Yeah.
Phone Staffer Caller: Okay, umm, is that on the exterior of the house?
Lead: Yeah.
Phone Staffer Caller: Okay, that’s perfect. Yes, we can definitely do that. So, Shobhol, are you available morning or afternoon?
Lead: Which day?
Phone Staffer Caller: Umm, on Wednesday—tomorrow?
Lead: This will be a free estimate?
Phone Staffer Caller: Yes, for a free estimate.
Lead: Then I’ll be home tomorrow.
Phone Staffer Caller: Okay, so would you prefer morning or afternoon?
Lead: Morning. What time?
Phone Staffer Caller: Umm, 9 a.m. to 10 a.m.—works for you?
Lead: No, that’s too early.
Phone Staffer Caller: How about 11 a.m. to 12 p.m.?
Lead: Yeah, that’s fine.
Phone Staffer Caller: Okay, perfect. Let’s do that instead. So, I’m speaking with Shilabh (redacted) and the best callback number is the one ending in 9504. Correct?
Lead: Correct.
Phone Staffer Caller: All right. And for your address, that would be (redacted), Alexandria, Virginia (redacted)?
Lead: Correct.
Phone Staffer Caller: Okay, perfect. So in case our estimator will be sending an estimate, do you have, like, the best email address?
Lead: Yes, it’s my first name which is S-H-O-B-H-U 5 4.
Phone Staffer Caller: S-H-O-B-H-A-U?
Lead: No, not AU, just B-H-U 5 4.
Phone Staffer Caller: At gmail.com?
Lead: Correct.
Phone Staffer Caller: Okay, so let me confirm again your email. It’s s-h-b-h-u 5 4 2 at gmail.com?
Lead: No, turn off. It is S-H-O… It is S-H-O…
Phone Staffer Caller: Oh, I got it now. So, s-h-o-b-h-u 5 4 2 at gmail.com.
Lead: Okay, perfect.
Phone Staffer Caller: All right, so Shobhol, let me go ahead now and book you an appointment so that (redacted) would give you a call to confirm. And this is for the exterior part of your house, which is the wall, and just for a quick recap, we’re setting you up for an appointment for September 2, and that’s between 11 a.m. to 12 p.m.
Lead: Thank you.
Phone Staffer Caller: You’re welcome, Shobhol. You have a great day. I’ve got free estimates, okay?
Lead: Yes, for free estimates, yes.
Phone Staffer Caller: Thank you.
Lead: You’re welcome. Goodbye.
“`