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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Mark (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling techniques. In this transcript, we reached out to a homeowner in Alpharetta to offer a free estimate for power washing services. The homeowner expressed interest in having the exterior of the house and windows cleaned, and an appointment was booked. This call showcases how outbound efforts can successfully generate home service leads, helping companies grow their business.

Below is the redacted information from the call to protect the privacy of the homeowner.

Ai Transcript:

**Phone Staffer Caller**: Hi, Mark. Mark (redacted) and is he available? Are you related to him?

**Lead**: Yes.

**Phone Staffer Caller**: This is Krisha with (redacted) Powerwashing. Our estimator will come by next week, working on some neighbors’ property, so we wanted to ask if you are interested in getting a free estimate to power wash the exterior of your house and clean some cobwebs. Do you want to do a power wash of the outside of the house? Should we do an estimate for that?

**Lead**: Yes.

**Phone Staffer Caller**: It’s a free estimate.

**Lead**: Yes, free estimate. Um, when?

**Phone Staffer Caller**: Next week. Yes, we are available from Monday to Friday, because we’re working on a neighbor’s house.

**Lead**: Yes, so when is that?

**Phone Staffer Caller**: Wednesday, that would be on September 18th.

**Lead**: What time?

**Phone Staffer Caller**: We have available times from 9 a.m. to 11 a.m., 11 a.m. to 1 p.m., and the rest is afternoon, from 1 p.m. to 3 p.m.

**Lead**: Okay. Enough.

**Phone Staffer Caller**: Alright, so let me go ahead and take note. I’m just going to put this down for Mark (redacted) for the name.

**Lead**: Yeah.

**Phone Staffer Caller**: Okay, perfect. And the best callback number is the one ending in (redacted)0931?

**Lead**: That’s fine.

**Phone Staffer Caller**: Perfect. And just to confirm here, your address is (redacted), Alpharetta, Georgia. I’m sorry—(redacted), Redstone Close, Alpharetta, Georgia, (redacted)?

**Lead**: That’s fine.

**Phone Staffer Caller**: Thank you. Thank you so much. And can I also have the best email address in case the estimator will be sending an estimate?

**Lead**: It’s okay—you can call me back then, and you can get the email address.

**Phone Staffer Caller**: That’s okay. All right, I’ll go ahead and take care of that. So we actually specialize in cleaning your driveway, the patio, and the siding. So which part of the house would you like to get an estimate for?

**Lead**: Just the exterior part of the house and the windows.

**Phone Staffer Caller**: You can actually check with our estimator, but I’ll go ahead and take notes here as well. All right—outside of the house and the windows.

**Lead**: Okay.

**Phone Staffer Caller**: I will go ahead and book an appointment so that Matt will give you a call to confirm. So just a quick recap, we are setting you up with an appointment for September 18th around 9 a.m. to 11 a.m., and may I know who I’m speaking with?

**Lead**: Um, it’s Yoni.

**Phone Staffer Caller**: Yoni. Y-O-N-I, correct?

**Lead**: J-A-N-I.

**Phone Staffer Caller**: Sorry?

**Lead**: J-A-N-I.

**Phone Staffer Caller**: J-A-N-I. All right. Thank you. And just to let you know, Jani, since we are in the area, there is no obligation or pressure. They will be able to come out, see what you have, and offer an estimate to get it cleaned up.

**Lead**: Okay.

**Phone Staffer Caller**: Okay, thank you.

**Lead**: All right.

**Phone Staffer Caller**: Thank you so