Type: Power Washing
Lead Grade: A
Name: Helen/elaine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Antioch
Intro:
At Phone Staffer, we specialize in generating quality leads for home service companies through effective cold calling strategies. In this particular call transcript, we reached out to a homeowner in Anfield, Tennessee, offering a free estimate for power washing services. The homeowner was interested in the service but wanted to schedule the cleaning in the upcoming months. After some discussion, an appointment was booked for a free estimate on power washing the siding of the house. This successful cold call highlights how outbound efforts such as cold calling for leads can help home service companies get more business and stay connected with potential clients in their area.
Below is the redacted information from the call, ensuring privacy for the individuals involved.
Ai Transcript:
Phone Staffer Caller:
Hello, this is Helen.
Lead:
No, it’s Elaine.
Phone Staffer Caller:
911 I’m sorry. This is not Helen, so.
Lead:
Okay.
Phone Staffer Caller:
But are you all attached to Cloud Grow Point?
Lead:
We are.
Phone Staffer Caller:
Okay, because actually, we are in the area helping some neighbors. So I just want to ask if you are also interested to have a free estimate for your house to be power washed. And that is if you haven’t done that yet. Like when was the last time you power washed your house?
Lead:
That last year. I usually have it done once a year.
Phone Staffer Caller:
I’m sorry, you have a power washer?
Lead:
I do.
Phone Staffer Caller:
Okay, ’cause actually, just in case there are hard-to-reach areas where we can help you with that. That’s the reason why, like what I mentioned. Since one of our estimators is already in your area, he can drop by your house and give you a free estimate.
Now if you have any questions regarding the pricing or any request for the service, of course, he will be more than happy to inform you about it. And there is no obligation here, since he is already there, so there is no pressure. Okay?
Lead:
Okay, I’m not worried about getting my house washed right now, but maybe within six months.
Phone Staffer Caller:
I’m sorry, I didn’t hear that. Like within three months, if ever?
Lead:
Maybe.
Phone Staffer Caller:
‘Cause actually, since he’s already there, like what I mentioned, you could also ask him. You could also request any service regarding the power washing, and of course, he will be happy to tell you more about us. You don’t have to worry. It won’t take so much of your—won’t take so much of your time. Since he’s already there, there is no commitment and no obligation here, okay?
Lead:
That’s fine, thank you.
Phone Staffer Caller:
Are you available, like, on Monday?
Lead:
Monday?
Phone Staffer Caller:
Like between 9-11 a.m.?
Lead:
Yeah. He can stop by and give me an estimate.
Phone Staffer Caller:
I’m sorry?
Lead:
Yes, I am.
Phone Staffer Caller:
Okay, so you’re available between 9-11, right?
Lead:
That’s right.
Phone Staffer Caller:
Okay, so he will drop by your house and give you a free estimate. So your house number or address is (redacted), Anfield, Tennessee (redacted), correct?
Lead:
That’s right.
Phone Staffer Caller:
And is this the best number that we can reach you at? (redacted), correct?
Lead:
Correct.
Phone Staffer Caller:
Okay, and your name is?
Lead:
Elaine… Gardner.
Phone Staffer Caller:
Elaine, okay. Elaine Gardner, right?
Lead:
Yeah.
Phone Staffer Caller:
Okay, thank you. How are you related to Helen (redacted)?
Lead:
She lives here.
Phone Staffer Caller:
She lives in your house, but you’re the owner?
Lead:
We’re both the owners.
Phone Staffer Caller:
Ah, okay. All right, I’ll just take note of that. Is that your sister or just a friend?
Lead:
It’s my partner.
Phone Staffer Caller:
Partner? Okay, I’ll just take note of that. And your email address? The best email address