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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cameron

Intro:

At Phone Staffer, we focus on helping home service companies generate leads through effective outbound lead generation strategies, including cold calling. In this transcript, our team reached out to a homeowner in Cameron, TX to offer a free estimate for power washing services. After a brief conversation, an appointment was successfully scheduled with the homeowner for a power washing estimate. This is just one example of how outbound cold calling can be a powerful tool to get more leads for your home service company. Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, Hi! Is this John (redacted)? How are you?

Lead:
Yes, Hi.

Phone Staffer Caller:
It’s Hana here with (redacted). We’re calling the neighbor in your area, I’m checking if I can also book you with an estimator, he can give you a free estimate for the exterior of your house to be power washed. Will you be available Wednesday or Thursday? It’s a free estimate, sir, since he will be in your area.

Lead:
What do you mean, like can we, can team drop by and give you a free estimate for the exterior of your house to be power washed on Wednesday or Thursday? I’m asking my spouse if we just moved here and this has siding on the house all around, I don’t want to get knocked off or whatever. Would it damage that or anything?

Phone Staffer Caller:
No, just the exterior of the house and we will make sure to not damage anything.

Lead:
No, it would damage my siding and all that on the house. Because my siding is all the way – is all around my house is siding. So as we probably have a low ceiling but really not. I guess they can come whenever.

Phone Staffer Caller:
Okay, well Tim, the estimator can come and double-check everything and then after that, he can give you a free estimate for the power washing of the exterior of your house. Can he give you an estimation? Can he come on Wednesday morning or afternoon? Or Thursday?

Lead:
Wednesday is fine.

Phone Staffer Caller:
What time? Morning or afternoon?

Lead:
Afternoon. 12:30 to 4:30. Would that be fine?

Phone Staffer Caller:
12:30 to 4:30 is a big window, anytime during that time. He can probably go there around 3:30 or 2:30. Before he comes, he will text or call you to make sure.

Lead:
Call me and make sure you talk to somebody, don’t text me because my phone doesn’t alert me. It is flashed, and if I’m not looking at the phone, I’m not going to see the text.

Phone Staffer Caller:
Okay.

Lead:
And just to pause, if anybody sees a text and I don’t respond, don’t you show up at my house.

Phone Staffer Caller:
No problem.

Lead:
I don’t live in Austin, I live in Cameron. I don’t live in Austin anymore – I haven’t lived there since March 26. I sold my house. I live in Cameron, TX. Cameron, TX is 31 miles east of Temple on 190.

Phone Staffer Caller:
Okay, can I have the address, please?

Lead:
It’s 303 (redacted), Cameron, Texas. I believe this is 76580.

Phone Staffer Caller:
Hold on. That’s 303, and the street name is?

Lead:
Bo Dekar Lane. I think it’s Bo Edgar Lane because I haven’t seen Bo, that’s a person, so I’m sure it’s Bo Edgar.

Phone Staffer Caller:
Okay. Bo Edgar Lane, Cameron, Texas 76520?

Lead:
Yes.

Phone Staffer Caller:
And your full name is John (redacted)?

Lead:
Yes.

Phone Staffer Caller:
Do you have an active email address where the team can send you any confirmation?

Lead:
Yes, it’s all one word, it’s the lower case, the letter J for John. My last name, R–I–E–S–S (redacted) at Yahoo.com.

Phone Staffer Caller:
Or your last name, at Yahoo.com?

Lead:
Yeah, but make sure it’s all