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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Ralph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we help home service companies increase their lead generation through proven outbound cold calling strategies. In this call, we reached out to a homeowner in Charlotte, North Carolina, to gauge interest in power washing services for the exterior of their home and driveway. The homeowner responded positively and scheduled an appointment for a free estimate. This example highlights the effectiveness of cold calling for home service lead generation, offering businesses a direct way to get more leads. Below is the redacted information from the call to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello. Hello. I’m starting the call, please.

**Lead:**
Yes?

**Phone Staffer Caller:**
I’m sorry. I am with a good power washing.
Are you still there?
The address: 1501 Brown [redacted].

**Lead:**
I’m sorry, tell me again who you’re with? I couldn’t understand you.

**Phone Staffer Caller:**
Oh, I’m sorry. I am with [redacted] power washing.
We will be in your area doing power washing.

**Lead:**
Oh, I see.

**Phone Staffer Caller:**
Yeah, sir. Ralph, we will be in your area this week to help some of the neighbors get their driveways and house exteriors power washed.
We wanted to ask if you’d like a free estimate for cleaning your driveway and house.

**Lead:**
Yeah, actually, I was just kind of looking around for that. But that’s not the address I need cleaned.

**Phone Staffer Caller:**
Oh, that’s totally fine. But is it still in North Carolina? Am I right about this?

**Lead:**
Oh, yes.
In fact, it’s next door. It’s at 138 Kingsway Circle.

**Phone Staffer Caller:**
Okay, that will be noted. And if you’re Ralph, your best phone number we can contact you at ends in (redacted), am I right with this?

**Lead:**
That’s correct.

**Phone Staffer Caller:**
Awesome! And your last name, that would be what?

**Lead:**
That’s correct.

**Phone Staffer Caller:**
Awesome!
So, to confirm Sir Ralph, the address would be 138 Kingsway Circle.

**Lead:**
Okay.

**Phone Staffer Caller:**
Thank you so much for that.
And the city will be?

**Lead:**
That’s correct.

**Phone Staffer Caller:**
Awesome.
And the ZIP code is 28214?

**Lead:**
Correct.

**Phone Staffer Caller:**
Awesome!
Sir Ralph, we’d like to ask, what is your best email address so that Jacob can contact you or come by the area?

**Lead:**
Yeah, it’s tripwood at (redacted).
And “trip” is spelled C-R-I-P-T and then W-O-O-D at (redacted).

**Phone Staffer Caller:**
Alright, awesome. So that would be tripwood at (redacted), did I get that right?

**Lead:**
That’s correct.

**Phone Staffer Caller:**
Alright, awesome.
Sir Ralph, what is the earliest date and time we can come by the area?

**Lead:**
I could come by today.

**Phone Staffer Caller:**
Yeah, so we have an available schedule for Friday.
Are you available in the afternoon or morning?

**Lead:**
Maybe afternoon.

**Phone Staffer Caller:**
Okay, we have 3 p.m. until 5 p.m. Will that work for you?

**Lead:**
Yeah, that’ll be fine.

**Phone Staffer Caller:**
Okay, that’s awesome.
So, Sir Ralph, which specific part of the house do you want power washed or cleaned up?

**Lead:**
I’m looking for the exterior brick of the house and I need a separate quote for the driveway and sidewalks.

**Phone Staffer Caller:**
Alright, awesome. So, Sir Ralph, I will take note of all the information here so that Jacob will come by in the area and give you a specific estimate for that.

**Lead:**
Fantastic. Thank you for calling.

**Phone Staffer Caller:**
Thank you, Sir Ralph. Have a good one.