Type: Power Washing
Lead Grade: A
Name: Austin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in home service lead generation through effective cold calling techniques. In this interaction, we contacted a homeowner in Charlotte to offer a free estimate for power washing services. The homeowner expressed interest in power washing their driveway, and an appointment was scheduled for further evaluation. This case highlights how cold calling for leads can effectively help home service companies increase their customer base. If you’re looking to improve your outbound efforts to generate more leads for your home service company, cold calling remains a tried-and-true strategy. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer:
Yeah. Hi, Austin. This is Ann with (redacted) Power Washing. We will be in the (redacted) Dr this week working on some neighbor’s property. We just want to ask if you would like to have an estimate for the power wash.
Lead:
I’m sorry. You’re doing what kind of work?
Phone Staffer:
We’re with (redacted) Power Washing. We do power washing for pathways, full decks, roofs, and sidings, and offer soft wash services. We’re working with some of the neighbors this week. We just wanted to ask if you’re also interested in getting a free estimate.
Lead:
Yeah. For the driveway only. We’ve done the house recently.
Phone Staffer:
Great. Good. Actually, Zan, our estimator, will come by the property tomorrow. Let me just double-check the availability. By the way, before I proceed further, this is for the driveway, right?
Lead:
This is the driveway.
Phone Staffer:
Yep. I just wanted to confirm. Do you have specific dates in mind? Tomorrow is fully booked. How about Monday, the 21st?
Lead:
That should be fine.
Phone Staffer:
And what time works best for you? Morning, afternoon, or evening? We can be there as early as 9 a.m. and as late as 7.
Lead:
Early afternoon? How about 1 p.m. to 3 p.m.?
Phone Staffer:
Yeah, that should be fine. So, that will be on the 21st, October 21st, 1 p.m. to 3 p.m. That would be an in-person visit with John, and he will definitely call you when he’s on his way. I just want to confirm your best contact number. That ends with (redacted), right?
Lead:
Yes.
Phone Staffer:
Good, good. For confirmation, we’d also send you an email. Can I have your best email address?
Lead:
I’d rather not do my email, I’ll just stick to the phone.
Phone Staffer:
No worries. And your first and last name is Austin, right?
Lead:
Yes, I’m Austin (redacted).
Phone Staffer:
Okay, just to confirm, your address is (redacted) Wheeler Drive in Charlotte, NC (redacted), right?
Lead:
Yes.
Phone Staffer:
Perfect. Renae will give you a call to confirm. I just wanted to let you know you’re in the area, so it’s completely no obligation, no pressure. They’ll be able to look at what you have and offer an estimate, okay?
Lead:
Okay.
Phone Staffer:
So, a quick recap: I have you confirmed on October 21st, the estimate is for the driveway. No email, and I have your phone number. We will call you when we’re on the way, and you provided the address. We’re all set now. Thank you for answering the call and you have a great day, okay?
Lead:
Thank you!
Phone Staffer:
Bye for now.