Type: Power Washing
Lead Grade: A
Name: Hari (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in cold calling to help home service companies generate more leads. In the following transcript, we reached out to a homeowner in Charlotte, North Carolina, to offer a free exterior power washing estimate. The homeowner expressed interest in having their backyard, patio, and siding evaluated. We successfully booked an appointment for a free estimate to be conducted early next week. This is yet another example of how outbound lead generation through cold calling can effectively help home service companies get more leads.
Below is a redacted version of the call to protect personal information:
Ai Transcript:
**Phone Staffer Caller**:
Hello, hello Harry. We’ll be there next week. And our (redacted) is offering a free estimate for the neighborhood. We just want to ask if you would like to get a free estimate or exterior power washing.
**Lead**:
Yeah, perfect.
**Phone Staffer Caller**:
Don’t worry. This is just a free estimate and you are not obligated to anything. So let me check my calendar here real quick. Can we drop by this coming Monday, November 4th?
**Lead**:
Let me check one…
**Phone Staffer Caller**:
All right, no problem.
Yeah, we are actually having free estimates from this coming Monday, November 4th up until Friday, the 8th. What time on Monday? We have here 12:03 PM to 5:07 PM, pick your time.
**Lead**:
Yeah, one more minute.
So, any day before 12, is there any schedule available?
**Phone Staffer Caller**:
Yeah, we have here 5:00 PM to 7:00 PM.
On one day before 12 PM—Oh, yeah, we have the 5th, from 9 AM up until 11 AM.
**Lead**:
Okay, sure, that is fine. 9 AM.
**Phone Staffer Caller**:
Okay, thank you so much.
And which part of the house would you like to get an estimate?
**Lead**:
Backyard.
**Phone Staffer Caller**:
Backyard, okay. We also have your patio, siding, doors…
**Lead**:
Yes, yes, and the whole exterior of the house, right.
**Phone Staffer Caller**:
Yeah, perfect.
Right now, I am speaking with Harry, and your phone number ends with 9, 949.
And your address is (redacted), Charlotte, North Carolina, (redacted).
Right away, do you have the best email address so we can send your confirmation?
**Lead**:
Sure.
**Phone Staffer Caller**:
Okay, so this is right? You want it to be more likely, right?
**Lead**:
Yes, yes.
**Phone Staffer Caller**:
Okay, Harry, let me just confirm—I’m sorry, could you repeat that email address?
**Lead**:
I’m sorry, I didn’t get it. Can we start all over again?
Actually, talk to my wife.
**Phone Staffer Caller**:
Sure, sure.
**Lead (another voice)**:
Hello?
**Phone Staffer Caller**:
Hi, hello?
Yes, ma’am, I’m asking for the email address so we can send the confirmation.
**Lead (another voice)**:
Okay, the email ID is (redacted).
**Phone Staffer Caller**:
Thank you so much for that information.
So yeah, please expect a call—Oh, by the way, just in case another day and time are available in case this one is fully booked.
We have Tuesday as a backup. Can we do Wednesday, the 3rd, same time, from 9 AM up until 11 AM?
**Lead (another voice)**:
Yeah, if they finish before 11, that’s good.
**Phone Staffer Caller**:
Okay, perfect, just for backup only, from 9 AM to 11 AM. But please expect a call from Jacob—he will give you a call before he drops by this coming Tuesday, 9 AM to 11 AM.
**Lead (another voice)**:
All right, thank you.
**Phone Staffer Caller**