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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Michelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we help home service companies improve their lead generation through effective cold calling techniques. In this example, we contacted a homeowner in North Carolina to offer a free estimate for power washing services. The homeowner expressed interest in having their siding cleaned and scheduled an appointment for further consultation. This interaction highlights how outbound lead generation can be a powerful tool to get more leads for your home service company.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hello, Michelle.

**Lead:**
Hello?

**Phone Staffer Caller:**
Yes. Can you hear me?

**Lead:**
Yes.

**Phone Staffer Caller:**
All right. So, this is Krish Delight with the (redacted). We will be in our area this week working on your neighbor’s property. So, we wanted to ask if you would like to get a free estimate to powerwash the interior of your house or softwash.

**Lead:**
Which house is this?

**Phone Staffer Caller:**
This is on Patrick Place.

**Lead:**
What is this from a Georgia number?

**Phone Staffer Caller:**
I’m sorry?

**Lead:**
Why is this from a Georgia number?

**Phone Staffer Caller:**
Because we are actually calling random phone numbers and we are actually calling and asking you guys if you are interested and our estimator will actually come by on your area. So basically they are on the area right now. It is just that they are on random neighbors.

**Lead:**
Okay. Can I just squat and get like an estimate?

**Phone Staffer Caller:**
Yes, absolutely. That is what we actually offer. We offer a free estimate. So, may I know which part of the house that you would like to get an estimate?

**Lead:**
We not just do the whole house?

**Phone Staffer Caller:**
We only specialize in cleaning your driveway, the patio, siding, pool decks, and roof.

**Lead:**
Okay. I guess the siding.

**Phone Staffer Caller:**
Only the siding?

**Lead:**
Yes.

**Phone Staffer Caller:**
All right. And are you available? Let me check here. Are you available afternoon or morning?

**Lead:**
So do we need to be home?

**Phone Staffer Caller:**
Yes, but if you are not on your property, we can also like do virtual appointments, like our estimator will be calling you. Will that be okay?

**Lead:**
Sure.

**Phone Staffer Caller:**
All right, can they call you on Tuesday afternoon or morning?

**Lead:**
Morning.

**Phone Staffer Caller:**
Okay, so for morning they are available 9 a.m. to 11 a.m. Would that work for you on Tuesday?

**Lead:**
Let me take note of that.

**Phone Staffer Caller:**
Tuesday, they will call you around 9 a.m. to 11 a.m., okay?

**Lead:**
Okay.

**Phone Staffer Caller:**
This is for Michelle (redacted).

**Lead:**
Yes.

**Phone Staffer Caller:**
And your best call back number, is it the one ending 2474?

**Lead:**
Yes.

**Phone Staffer Caller:**
Your address is (redacted), Patrick Place, Tar Lot, North Carolina (redacted).

**Lead:**
Yes.

**Phone Staffer Caller:**
All right, thank you so much. And Michelle, in case our estimator will be sending an estimate, do you have the best email address? Can you just tell me over the phone?

**Lead:**
Sure, absolutely.

**Phone Staffer Caller:**
But we actually have an email on file here, could you use his instead, this (redacted) at (redacted).com?

**Lead:**
Yeah, that’s fine.

**Phone Staffer Caller:**
Okay. All right. I’ll go ahead now and book your appointment so that Matt would give you a call to confirm. And Michelle, just to let you know, since we are in the area there is no obligation or pressure,