Type: Power Washing
Lead Grade: A
Name: Bethany (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we help home service companies grow by using cold calling to generate valuable leads. In this instance, we reached out to a homeowner in Charlotte on behalf of a power washing service. The homeowner requested an estimate for an exterior house wash, with plans to leave the estimate at the residence if no one is available. This conversation highlights the effectiveness of cold calling for outbound lead generation, enabling home service companies to get more leads and grow their businesses. Below, we’ve redacted sensitive information to protect privacy while showcasing the results of this interaction.
Ai Transcript:
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Phone Staffer Caller: Hi, this is Diana. How are you doing today?
Lead: Oh, this is Diana.
Phone Staffer Caller: I’m calling on behalf of (redacted) Power Washing, and we’re doing some service within Langham Cork for this entire month. We’re offering a free estimation within this area. I would like to check when was the last time you guys had the exterior house washed, or maybe the real time is for your house plus house washing?
Lead: Yes, ma’am. That’s correct.
Phone Staffer Caller: This is going to be like for the entire month. So, if it says that you might be available within this week or maybe the week after that, then we can drop by the area and give you like an estimate—whether house exterior, driveways, deck, or patios. You want an estimate, Mitch?
Lead: Yeah, they can come by and do an estimate.
Phone Staffer Caller: All right. Why don’t we… I just need a few things right here. So, I just need you to bear with me for a while. I’m speaking with Bethany (redacted), right?
Lead: Yes.
Phone Staffer Caller: Okay, got it. And the address should be on (redacted) Langham Court or Charlotte (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay, got it. And this estimate that you wanted to get, is this for the house exterior?
Lead: Just the house.
Phone Staffer Caller: Just, okay. Let me just take note of that real quick. Alright. So, I’ll be needing—so nobody’s in there by this Friday? Because, you know, (redacted) prefers the owner to be present so that he can give you the estimate. But if you’re not there, maybe I can talk to him about that.
Lead: Yeah, ’cause he could leave it under the cushion on the front porch.
Phone Staffer Caller: Okay, cushion on the front porch. Okay, hang on. Alright, I’ll try to, you know, like, if that’s the case, I’ll talk to him about giving you a call as well. Like, maybe if he can relay a message through a phone call with you. If that’s totally fine?
Lead: Okay, got it.
Phone Staffer Caller: So, by Friday, ma’am, we can visit the area in the morning between nine to eleven. Would that be a good time for us to visit?
Lead: Yeah, I don’t—again, I don’t know if we’ll be home. But yes.
Phone Staffer Caller: Oh, so somebody will be home, but you’re not quite sure if somebody would be there? Is that what you mean?
Lead: Yeah, we’re saying we’re not sure if we will be here, but he can leave an estimate.
Phone Staffer Caller: Yeah, okay, all right. I completely understand. So we’ll just drop by the area between nine to eleven AM. I’ll let him know that we will leave the estimate on the front porch. Or we can give you a call during this time frame, so he can give you the actual estimate for the house exterior.
Lead: Okay.
Phone Staffer Caller: Do you have an email, ma’am, that we can possibly send the estimate to?
Lead: Yes, it’s Bethany (redacted) at MSN.com.
Phone Staffer Caller: Okay. Bethany… Bethany, okay, got it. Alright, so yeah, I’ll just go ahead and pass this message to (redacted), and then we’ll go from there.
Lead: Alright.
Phone Staffer Caller: Thank you.
Lead: Okay. Appreciate it.
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