Type: Power Washing
Lead Grade: A
Name: Gwendolyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cross Plains
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this transcript, we called a homeowner in Brownsville, Tennessee, on behalf of a power washing service provider. The homeowner expressed interest in scheduling an estimate for a full house cleaning, leading to a potential service appointment. Cold calling remains an impactful approach to generate outbound leads for home service businesses and can be highly effective in securing customer appointments. Below, we’ve redacted personal information from this call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller**: This is Gwen, how may I help you.
**Lead**: Hi. Is this Gwendolyn?
**Phone Staffer Caller**: It is.
**Lead**: Hi, Ma’am. I’m Ara with (redacted). We’re just wanting to track if you want to get a free estimate to powerwash next year of your house because we will be in your area this week.
**Phone Staffer Caller**: That would be fine.
**Lead**: Okay. So, do you want to get an appointment, ma’am? Do you have an available time this week?
**Phone Staffer Caller**: I work, so I don’t really have – I mean, what hours do y’all normally do that?
**Lead**: Normally we do mornings, like, nine, and then we have afternoons up until, like, around 3 or 5 p.m. So what time would we be available?
**Phone Staffer Caller**: What day did you say?
**Lead**: We have tomorrow or Friday.
**Phone Staffer Caller**: Okay. Yeah, let me check and see if my husband will be around. He may be off tomorrow where he could do something. Is there a number to call back?
**Lead**: This is the number to call back. How about, Ma’am, if we will go ahead and just schedule it now, and then we can reschedule. I can go ahead and call you back this afternoon if, in case, you change your mind on the schedule.
**Phone Staffer Caller**: How late of an appointment tomorrow?
**Lead**: Three to five.
**Phone Staffer Caller**: Okay. Could you do three or four or something like that?
**Lead**: Yes, we can do that. Tomorrow, Thursday, September 12, 3 to 5 pm. I will go ahead and check with them that you will be there around four, is that right?
**Phone Staffer Caller**: Okay.
**Lead**: What areas of your house, Ma’am, that needs washing?
**Phone Staffer Caller**: Well, just the whole house.
**Lead**: The whole house, okay. How about your driveway?
**Phone Staffer Caller**: No, it’s gravel.
**Lead**: Okay. All right. Whole house. I’ll just need to make sure I got the correct information. (Redacted) is your first and last name. I have your phone number ending in (redacted) and your address is (redacted) across (redacted), Tennessee. Can you verify your email now? Just to make sure I got it correctly.
**Phone Staffer Caller**: (Redacted).
**Lead**: That’s great. Just keep your lines open if in case, ma’am, you have some change of mind on the schedule, just go ahead and give us a call on this number, all right?
**Phone Staffer Caller**: Okay, thank you.
**Lead**: All right, thank you so much, have a good one.
**Phone Staffer Caller**: That’s okay, you too. Bye.
**Lead**: Bye bye.