Type: Power Washing
Lead Grade: A
Name: Marilyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dayton
Intro:
At Phone Staffer, we focus on helping home service companies like power washing, HVAC, and landscaping generate more leads through effective cold calling strategies. In this transcript, we called a homeowner in Dayton, Ohio, who expressed interest in scheduling a free estimate for power washing services, specifically for their sidewalk and patio. The appointment was successfully booked, demonstrating how cold calling for home service companies is an effective way to boost lead generation and secure more business. If your home service company is looking to improve outbound efforts and get more leads, using this strategy can be key. Below is the redacted information from the call to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Hello?
Lead: Hi, there.
Phone Staffer Caller: Is this Marilyn?
Lead: Yes.
Phone Staffer Caller: Hi, there, Marilyn. Lisa, here, with (redacted). We’re currently working in your neighborhood and I just would like to know if you’re interested to get a free estimate?
Lead: Um… Yeah. When are you doing it? Because the next two days, probably kind of tied up.
Phone Staffer Caller: Let me check the calendar of (redacted) here. So, you’re not available on Thursday and Friday, right?
Lead: Right.
Phone Staffer Caller: So, probably, by next week you will be available. At what day would you be exactly available? We have Mondays to Friday, as well. We’ll be available.
Lead: Okay. Monday would be all right. This is just gonna give us a estimate, right?
Phone Staffer Caller: Yeah, yeah. It’s a free estimate.
Lead: Okay.
Phone Staffer Caller: So, it’s gonna be October. Oh, sorry, it’s not October, it’s November, November 4th, and that’s gonna be Monday. On Monday, will it be available in the morning or in the afternoon?
Lead: In the morning is fine.
Phone Staffer Caller: In the morning. We have two slots in the morning. We have 9 a.m. to 11 a.m. And 11 a.m. to 1 p.m.
Lead: It takes two hours to give an estimate?
Phone Staffer Caller: Ah, no, no, no. Just a timeframe of like or what time would you be exactly available?
Lead: Be available in the morning, on the 4th, if they just come out and look and see how much it would cost to power wash our sidewalk and patio. I wouldn’t expect them to be here two hours.
Phone Staffer Caller: No, no, no, it’s just a timeframe, like at what time they will arrive.
Lead: Okay, what was the first one, 9:30?
Phone Staffer Caller: 9AM, between them. Would you be available at 9AM?
Lead: That’s possible.
Phone Staffer Caller: Okay. So it was 11AM?
Lead: Yes. 11 would probably be better.
Phone Staffer Caller: Okay, sure, no problem, let me take note of that. So that’s 11AM, and let me just confirm your best contact number that they can call, is this the one that we’re using right now, ending in (redacted)?
Lead: That’s correct.
Phone Staffer Caller: Perfect, thank you so much. Agenda, have you done work on our unit before?
Lead: Oh, with regards to that, since we’re just assigned to call I don’t have all the information of the properties with (redacted), but they’re working in the area. But just to make sure they arrive on the correct address, (redacted) in Dayton, Ohio, correct?
Lead: That’s correct.
Phone Staffer Caller: Okay, awesome, perfect. And your zip code is (redacted)?
Lead: That’s right.
Phone Staffer Caller: Awesome, thank you so much. And they’ll also be sending a confirmation on your e-mail again. What will be the best e-mail address that they can send out a confirmation to?
Lead: This is actually, m-e-l-a-r 2-1-5-1 at gmail.com.
Phone Staffer Caller: gmail.com. I’m sorry, that’s m-e-l-a-r, r. 2151.
Lead: Uh-huh, at gmail.com.
Phone Staffer Caller: That’s correct.
Lead: Awesome. It comes back when you confirm once again. So that’s m, as in Mike, e, as in echo, l, as in Lima, a, as in alpha, r, as in