Type: Power Washing
Lead Grade: A
Name: Ken (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dripping Spgs
Intro:
At Phone Staffer, we focus on helping home service companies generate more leads through effective cold calling strategies. In this transcript, we contacted a homeowner in Dripping Springs who expressed interest in power washing services for their HOA’s limestone entrance. The homeowner requested that our client provide a quote and suggested coordinating with their HOA president for further details. An appointment was scheduled to provide an estimate.
This success demonstrates how outbound cold calling for leads can support home service companies in getting more business. Below you can find the redacted information from this call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Is this a good number to reach you back at? Because we do have our HOA owns a, our, we have an entrance of limestone that needs power washing. And so our HOA might be interested in a quote. And if this is a good number for you, let me give your number to our president and suggest you reach out. What day will you be here next week?
Lead: Actually, we are being informed by our estimators that they will be working in your area for the whole week next week, Monday to Friday. We have a schedule.
Phone Staffer Caller: Well, actually here in our department, we don’t have a direct number because it’s our project manager who is taking care of the estimate. So, what I can do here on my end, since you’re in need of power wash service, if it’s okay, is to have our project manager call you for a priority scheduled date and time.
Lead: Okay.
Phone Staffer Caller: So, if I can give you a temporary schedule here on Thursday and then, once they call you before Thursday, you can inform them of your availability or ask questions.
Lead: Okay.
Phone Staffer Caller: Okay, great. Alright, can I have the address to be estimated?
Lead: 1099 Las Colinas Drive.
Phone Staffer Caller: Right, that works. I mean, it’s the entrance to our neighborhood, which is Las Colinas Drive.
Lead: Yes.
Phone Staffer Caller: Okay, alright! And then is this the best number to reach you at?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. And that’s in the City of…?
Lead: Dripping Springs.
Phone Staffer Caller: Dripping Springs, yeah. Okay, I’m going to copy this one. Also, just for me, I would like to send a confirmation of this schedule so you’ll have a copy as well, or you can book it on your calendar. I’ll be sending it by email. What’s the best email I can use?
Lead: Actually, you don’t need to email me, thank you.
Phone Staffer Caller: Okay, alright. So from here, I’ll be booking this one on Thursday, the 24th of October.
Lead: Okay.
Phone Staffer Caller: Do you prefer morning or afternoon? We have 8:30 AM to 10:30 AM, and 2:30 PM to 4:30 PM. Which would work?
Lead: Afternoon.
Phone Staffer Caller: Okay, 2:30 to 4:30 PM. Alright, so I’ll be booking this one. And if there will be any adjustments, just don’t hesitate to inform our project manager.
Lead: Alright.
Phone Staffer Caller: From here, I’m not going to take a lot of your time. Oh, by the way, just to clarify, it’s going to be only the entrance that you would like to get estimated, correct?
Lead: Yes.
Phone Staffer Caller: Great. I’ll be noting that so our project manager has a clear idea of what to estimate. Alright, thank you so much for your time, and I’ll book the appointment now. Have a great day!
Lead: Okay, thank you.
Phone Staffer Caller: You too, bye!
Lead: Bye-bye.
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