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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Hao (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Great Neck

Intro:

At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling. In this example, we reached out to a homeowner in Great Neck, New York, offering a free estimate for exterior house washing services from our client. The homeowner agreed to schedule an appointment on a Saturday morning to have their house exterior evaluated. This is a perfect showcase of how cold calling for leads can successfully boost home service lead generation. If you’re looking to increase outbound efforts to get more leads for your home service company, this strategy could be effective for you. Below is the redacted information from the call.

Ai Transcript:

Phone Staffer Caller: Hi, this is Dianna from (redacted) and we are in the area this week working on a pre-neiburs property. We’d like to check, when was the last time that you had the exterior of your house washed? Maybe we can provide a free estimation as well with our survey.

Lead: I think it’s about two years.

Phone Staffer Caller: Hmm. Yeah, two years, I see. Well, yeah, we actually provide free estimations since we’re already in the area. Would you be available this week or maybe next week?

Lead: I’m not sure yet. I don’t usually come home unless it’s the weekend.

Phone Staffer Caller: Oh, unless it’s the weekend. Because the good thing is, we have availability on Saturday as well. So perhaps? I do have availability, you know, like between 10 a.m. to 12, or maybe 12 to 2 p.m. by any chance on Saturday?

Lead: Uh… so you’re you’re saying to come over for an estimate?

Phone Staffer Caller: Yes, for a free estimate only. Like the charge or, you know, so that you can decide whether you want to get a power wash. At least you have the estimate already, right?

Lead: I can probably do 10 o’clock. No, sorry 10:30 maybe…

Phone Staffer Caller: 10:30, yeah, no worries because, you know, like the timeframe will be like from 10 a.m. to 12 noon. So yes, within those timeframes, our project manager will be contacting you as well, so that also if you’re available at home.

Phone Staffer Caller: So, this address that we have right here — it’s (redacted), New York, (redacted) — is this still the right address?

Lead: That’s right.

Phone Staffer Caller: And then this is the best number to call: (redacted), correct?

Lead: Right.

Phone Staffer Caller: Okay, and by, you know, like what would be a part of the house you wanted to get an estimate for — is it the house exterior, the driveway?

Lead: It’s the house exterior.

Phone Staffer Caller: Yes, okay, just the house exterior. Let me just take a note on that. And I believe that will be on Saturday, November 2nd, and we have like an email also, so we can send you more details about us.

Lead: Oh, you know what, I’d prefer not to give my email out.

Phone Staffer Caller: Go back to my fault. Okay, no pressure.

Lead: Okay.

Phone Staffer Caller: Not a problem. We’ll go ahead and send everything by text, or our project manager will contact you.

Lead: Yeah, okay.

Phone Staffer Caller: So again, this is for the house exterior. So, I guess everything is all set right here. So it will be on Saturday, correct?

Lead: Okay.

Phone Staffer Caller: Have a good day, sir.

Lead: You too.