Type: Power Washing
Lead Grade: A
Name: Floyd (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Harrisburg
Intro:
At Phone Staffer, we specialize in generating qualified leads for home service companies through effective cold calling techniques. In this transcript, we contacted a homeowner in Harrisburg, North Carolina, to offer a free estimate for power washing services. The homeowner expressed interest in having both the exterior of the house and a fence cleaned. After discussing availability, a convenient time was booked for our estimator to visit the property. This example demonstrates how cold calling can generate leads for home service companies and help increase bookings. If you’re looking to improve your home service lead generation or enhance your outbound strategy, consider incorporating cold calling for leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller:
Hello. Yes, hi good evening. This is Rose, and I’m calling from (redacted). How are you?
Lead:
Good, how can I help?
Phone Staffer Caller:
We’re going to be at (redacted) next week to power wash some houses in the neighborhood. And I’m just calling to see if you’d like to get a free estimate while we’re in the area.
Lead:
What day are you coming?
Phone Staffer Caller:
So, we’re going to be there next week, Monday to Friday. What day would you be available?
Lead:
I’ll be available on Monday.
Phone Staffer Caller:
And, uh, what time would you prefer? Do you prefer mornings or afternoons?
Lead:
Morning, actually—one second. Can we do afternoon?
Phone Staffer Caller:
Yes, of course. We can drop by from 1-3 p.m., 3-5 p.m., or 5-7 p.m. Which time window works best for you?
Lead:
Just give me one moment while I look at my calendar real quick. How did you get my number, by the way?
Phone Staffer Caller:
We obtained your phone number from a public record since we are going to be in your area.
Lead:
Yes, let me see. Okay, yes. So, between 3 and 5 will be better.
Phone Staffer Caller:
Okay, 3 to 5 p.m. And just in case we may not be available or if our calendar is fully booked, would you be okay with around 5 to 7 p.m.? Don’t worry, I’ll send you a confirmation for this.
Lead:
All right.
Phone Staffer Caller:
Great, and just to verify a couple of things—your last name is (redacted), correct?
Lead:
Correct.
Phone Staffer Caller:
And your phone number, that’s (redacted)?
Lead:
Um, yeah, that’s it.
Phone Staffer Caller:
Okay, and your complete street address is (redacted)?
Lead:
Yes, that is correct.
Phone Staffer Caller:
Got it. Just looking at my calendar again—so, the best time will be between 3 and 5. If you can do it that day, great, but if not, we can figure something else out. I’ll be traveling for two weeks after that though.
Phone Staffer Caller:
All right, no problem. And are you looking to get an estimate just for the exterior of the house or any other areas as well?
Lead:
It will just be for the exterior—it will actually be for my fence.
Phone Staffer Caller:
Okay, fence, got it. And Floyd, just take note: this is just an estimate, so there’s completely no obligation at all. No pressure—our estimator will just drop by, check out your fence and exterior, and offer you an estimate to get them cleaned up.
Lead:
Sounds good.
Phone Staffer Caller:
Where should we send the confirmation? What’s your email address?
Lead:
(redacted)
Phone Staffer Caller:
Okay, I’ve got everything needed here. I’ll forward your information to our estimator. See you on Monday!
Lead:
Thank you.
Phone Staffer Caller:
Bye-bye.
Lead:
Thank you.
“`