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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Adrian (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Harrisburg

Intro:

“At Phone Staffer, we help home service companies get more leads through our proven cold calling strategies. In this transcript, we connected with a homeowner in Harrisburg, NC, who expressed interest in a free power washing estimate for the exterior of their home. After confirming availability and gathering the necessary information, an appointment was booked for the homeowner to receive a personalized assessment. This successful interaction highlights the effectiveness of cold calling for leads and serves as a valuable example of outbound efforts that can support home service companies in generating more business. Below, you’ll find the redacted call details to maintain privacy.”

Ai Transcript:

**Phone Staffer Caller**: Okay. Hi, is this Adrien? I’m gonna help you. This is Rozann from the (redacted). Are you still at (redacted)?

**Lead**: Yes.

**Phone Staffer Caller**: Okay good. Cause eventually by this week we’re doing some free estimations with all the houses or neighborhoods in the (redacted) area. I would like to ask if you want also some free estimations for the exterior part of your home just in case you might need a power wash someday.

**Lead**: When are you going to do the estimate?

**Phone Staffer Caller**: Let me just check, sir.

**Lead**: Because I’m not home.

**Phone Staffer Caller**: Yeah, it’s fine. Yeah, we’re just doing it one schedule at a time for each neighborhood.

**Lead**: Okay, all then.

**Phone Staffer Caller**: Okay. So, eventually the next appointment available is Monday the 16th. Are you good with Monday?

**Lead**: Yes.

**Phone Staffer Caller**: So it’s a visit, it’s just a quick visit and a free estimation. What time frame are you available? Morning or afternoon?

**Lead**: Anytime, that’s enough.

**Phone Staffer Caller**: That will be just the exterior.

**Lead**: Yes, just the exterior.

**Phone Staffer Caller**: So we have your morning 9am until 11am. Are you good with this?

**Lead**: Yes, I’m good.

**Phone Staffer Caller**: Okay, and just in case that there’s some emergencies or you’re not available on Monday the 16th or the schedule, the backup date would be? Are you good with the 17th?

**Lead**: Not the 17th, the 18th.

**Phone Staffer Caller**: 18th, okay, same time frame 9am until 11am.

**Lead**: Okay, great.

**Phone Staffer Caller**: Sure, before I could go ahead and send it to our estimator I’d like to ask you to verify your information, okay? So your first and last name is Adrian (redacted), correct?

**Lead**: Yes, I am.

**Phone Staffer Caller**: Okay and the phone number, active phone number is (redacted), correct?

**Lead**: Correct, yes.

**Phone Staffer Caller**: Okay and what is the active email address where we can send the free estimation or confirmation of the estimation once the estimator is done?

**Lead**: Yes Adrian like my name when this call, (redacted), my last name, 08 Hotmail.com.

**Phone Staffer Caller**: Okay, got it. And last one thing, the address sir. The address complete address is (redacted).

**Lead**: Right? That’s correct, yeah.

**Phone Staffer Caller**: And as I saw the estimator, your needs like what part of the exterior of your home do you need to be estimated, like the whole exterior of the home?

**Lead**: Yeah, the whole exterior and then after that I would say.

**Phone Staffer Caller**: Okay, go ahead.

**Lead**: How about the fences, do you need that?

**Phone Staffer Caller**: No.

**Lead**: No, the fence is good.

**Phone Staffer Caller**: Yeah, that’s good. I see. Okay then, so the whole exterior of the house.

**Lead**: Okay, got it sure.

**Phone Staffer Caller**: So yeah, I think I get all the information that I could pass to our estimator and just