Type: Power Washing
Lead Grade: A
Name: Dianne (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hendersonville
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies by cold calling homeowners to schedule free estimates. In this particular interaction, we reached out to a homeowner in Hendersonville to offer a power washing service. Although the homeowner was not interested in having the house power washed, she did express interest in getting a quote for power washing her concrete driveway. A free estimate was scheduled for the following Tuesday, giving the homeowner the flexibility to explore her options. This highlights the effectiveness of cold calling for generating home service leads. By using tailored cold calling techniques, home service companies can significantly increase their bookings and grow their business.
Below is the redacted lead information to protect privacy.
Ai Transcript:
Phone Staffer Caller:
There, this is Lisa. Am I speaking to Diane? How may I help you?
Lead:
Oh hi there Diane, this is Lisa. I’m with (redacted). We are just calling the neighbors in Anchor Drive. We will be out there in your area starting tomorrow. Up until this week, we’re going to be working on a few of the properties there. And so I’m just calling, Diane, to see if I can also book you with our estimator to give a free estimate to power wash the exteriors of your house. It’s just the free estimate, Diane.
Lead:
Okay, I’m not interested in having the house done. I would be interested in getting a price on having the driveway done.
Phone Staffer Caller:
Oh okay. Do you do concrete? Do you do concrete?
Lead:
Oh well, with regards to that, I can have one of them drop by and provide all the information. So you wanted them to do the driveway and the concrete?
Lead:
Yeah, the driveway is concrete.
Phone Staffer Caller:
Concrete, yeah. All right, well let me go ahead and check that one here. Would it be available this coming Friday for them to drop by?
Lead:
Like tomorrow or a week from tomorrow?
Phone Staffer Caller:
This week we only have Friday, but next week we have available Monday up until Friday.
Lead:
Okay, would that have to be next week? I have an appointment this Friday.
Phone Staffer Caller:
Oh okay, so may I know what would be your most convenient day and time that they can come by?
Lead:
Tuesday would probably be okay.
Phone Staffer Caller:
Tuesday, all right, let me take note of that. So Tuesday, that’s gonna be November 12th. Tuesday, let me take note of that here. And do you want in the morning or in the afternoon?
Lead:
I guess in the morning.
Phone Staffer Caller:
Morning, so in the morning we have 9 a.m. to 11 a.m. and we also have 11 a.m. to 1 p.m.
Lead:
Okay, it wouldn’t take two hours to give an estimate, will it?
Phone Staffer Caller:
Yes, it’s just the time range on which they can come and your availability.
Lead:
Nine o’clock’s fine.
Phone Staffer Caller:
Nine o’clock, all right, let me take note of that, 9 a.m., awesome. And let me just confirm your phone number, is this the one ending in 0283?
Lead:
Correct.
Phone Staffer Caller:
Awesome, thank you so much. And just to make sure they’ll be coming to the right address, your full address is (redacted) in Anchor Drive in Hendersonville, Tennessee, and your zip code is (redacted).
Lead:
Yes, where’s your office located?
Phone Staffer Caller:
Oh, we’re located in (redacted).
Lead:
Okay.
Phone Staffer Caller:
All right, and they will also send you the confirmation on your email and all the information about (redacted). What would be your best email address that they can send the confirmation to?
Lead:
Joe, J-O-E dot Tubbs, T-V-B-S, at comcast.net.
Phone Staffer Caller:
Comcast.net, all right, awesome, thank you so much. And the name–
Lead:
Part of your company again?
Phone Staffer Caller:
It’s (redacted).
Lead:
Jak what?
Phone Staffer Caller:
Jacob, J-A-C-O-B, Power Washing.
Lead:
Okay, okay.
Phone Staffer Caller:
All right, and let me just also confirm they’ll be there by Tuesday, so that’s gonna be November 12 at