Type: Power Washing
Lead Grade: A
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hixson
Intro:
At Phone Staffer, we use outbound marketing strategies like cold calling to help home service companies generate high-quality leads. In this transcript, one of our representatives contacted a homeowner in Hickson to offer a free, no-obligation estimate for exterior power washing. The homeowner expressed interest in having the vinyl siding cleaned and also mentioned potential work on the driveway and concrete path. A site visit was successfully scheduled for later in the week.
This lead is a strong example of how cold calling for leads can be an effective part of any home service lead generation strategy. Below is the redacted transcript of the call to respect the privacy of the homeowner.
Ai Transcript:
Phone Staffer Caller:
Hello. Oh hi, is this Joseph?
Lead:
This is Joseph Pauly speaking.
Phone Staffer Caller:
Oh yes sir. This is Alex by the way from (redacted). How are you today?
Lead:
I’m doing alright. How are you doing?
Phone Staffer Caller:
I’m really great. Thanks for asking though.
By the way, we’re actually a local exterior power washing company and we’re currently in your area at (redacted).
And just wanted to reach out to offer you a free no obligation estimate for any power washing needs that you might have.
Uhm, today’s been a great day for that. It’s okay though.
We are actually, my manager is going to be there this week up until Friday.
Uhm, so uhm, yeah. Can we schedule this like Thursday or Friday?
When will be the best time that you’ll be available though?
Lead:
Friday would probably be the best.
Phone Staffer Caller:
Awesome, okay. Alright. Perfect. Let me gather your information here.
So just to confirm though, your phone number exactly is the one that I would call (redacted), sorry.
Lead:
Yeah.
Phone Staffer Caller:
Okay. Alright. And can I have the best email address where we can send you the confirmation for a disappointment?
Lead:
Joseph at (redacted).
Phone Staffer Caller:
So let me confirm that. That’s Joseph, your first name, J-O-S-E-P-H at (redacted), correct?
Lead:
Yeah.
Phone Staffer Caller:
Perfect. Awesome. Alright.
And just to confirm, your complete address is (redacted), and the zip code is (redacted).
Lead:
That is correct.
Phone Staffer Caller:
Awesome. Alright. So let me just gather this information. I’ll let you go.
Thank you for this one. And by the way, just please keep your lines open because my manager will call you for the set appointment and for the meeting as well.
Alright?
Lead:
Okay.
Phone Staffer Caller:
And before I let you go though, for the record, can you please tell me what areas of your exterior of your house is in need of washing or power washing?
Lead:
The vinyl siding needs to be washed. I have not washed that.
Phone Staffer Caller:
Okay. Any other…
Lead:
Oh, I see. That will be perfect though.
Phone Staffer Caller:
Any other area in the exterior?
Lead:
I would consider having the driveway and side—well, not technically a sidewalk—but a concrete pathway done.
But I’m not, I’m more concerned about the side of the house than I am that.
Phone Staffer Caller:
I see. No problem. Alright.
So just, I’ll just need that information so that my manager is aware, and can give you an estimate, a free no obligation estimate on your meeting.
Lead:
Alright. Sure.
Phone Staffer Caller:
Alright, so yep. Okay. So Friday, what will be the best time on Friday?
Lead:
Generally, afternoon, so like one, two, three.
Phone Staffer Caller:
So let’s say two, in between two to three PM, will that be okay?
Lead:
That’ll be fine.
Phone Staffer Caller:
Perfect. Alright, so yeah.
I believe I got everything I need.
So that will be on Friday.
We’ll be meeting and give you an estimate with my manager in between two to three PM.
Please keep your lines open and also check your email for confirmation of this appointment.
Lead:
Okay. Sure thing.
Phone Staffer Caller:
Alright, man. Well, I appreciate your time.
You have a blessed