Type: Power Washing
Lead Grade: A
Name: Keith (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Murfreesboro
Intro:
“At Phone Staffer, we specialize in helping home service companies generate more leads using proven cold calling techniques. In this transcript, we connected with a homeowner in Murfreesboro, Tennessee, to follow up on a previous inquiry about driveway power washing services. Through polite and professional communication, we successfully scheduled an on-site estimate for the client. This demonstrates the effectiveness of cold calling for leads in the home services sector, helping businesses stay on top of their outbound lead generation and grow their customer base. Below is the redacted details of the call, ensuring privacy is maintained.”
Ai Transcript:
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Phone Staffer Caller: Hello.
Lead: Hi, is this Keith?
Phone Staffer Caller: Speaking, yes.
Lead: Perfect. Hi Keith, this is Crusha from (redacted). How are you doing?
Phone Staffer Caller: You’re from whom?
Lead: I’m calling from (redacted).
Phone Staffer Caller: (Redacted). Okay.
Lead: Yes, sir. So, um, yes Keith we actually called you and spoke with you directly last December 4. So I was advised to call you back this week. And it seems that we offered you a free estimate for your driveway. I just wanted to confirm if they already came by and gave you an estimate last December 4?
Phone Staffer Caller: Okay, yeah, they were supposed to send it down as an estimate and send it to—sent the estimate to my email. So, I don’t know. Well, actually, I got a call stating that they were, I guess, running behind schedule, what have you. And they—because I wanted—I just wanted the estimate on what they would charge me to power wash my drive. And they were—they came by and gave me an estimate on that? Yeah. So, but, they were supposed to— they sent that to my—I don’t know if they came by or not, ’cause I didn’t hear—I got a—I got a text, but I didn’t get a follow-up call. So I didn’t know. You know? But anyway, I’m sorry.
Lead: You were getting ready to say, call right now to follow up, as someone will come by in your area and give you an estimate this week, or this week until next week. Our estimator Jacob will be in the area, so if you’re available for a quick visit, I can have him swing by your area. If you’re available this week.
Phone Staffer Caller: Well, let’s see, today is Tuesday. Um, I got, uh, well, let’s see, uh, I do have a—let me see, um, if it—if he did, it would probably be this week. There’ll probably be maybe sometime Friday afternoon. And—and for the sake of just making sure, just, you know, give me a heads up with a call. But it would be—it would probably be Friday afternoon.
Lead: Friday afternoon. We can definitely do that. Um, are you available between 1 PM to 3 PM or would you prefer 3 PM to 5 PM?
Phone Staffer Caller: Uh, well, uh, I don’t know how long the estimate takes. I do, uh, have an appointment at 3, but, uh, if it’s between three and depending on when he would be by within that—within that window, uh, it would determine whether or not, uh, if I knew—if I knew, uh, I got more specifics—so, you know, early part of the window, then I would be available. But if it’s like getting closer to the, the, you know, the back end of the window, I probably wouldn’t. So, um, uh, when you give me that window, uh, in light of me having a 3 o’clock appointment, um, I don’t know. Maybe you have another—perhaps you have another window, uh, available, um…
Lead: Yeah, um, okay. Yeah. As you’ve mentioned, it seems that you have an appointment by 3 PM. I can have our, um, Jacob jet by exactly 5 PM. How about that?
Phone Staffer Caller: 5 PM? Yes.
Lead: Yeah. Let’s try that. We’ll—we’ll look at that.
Phone Staffer Caller: Way. Let me go ahead and take note of that. So this