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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Isaac (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Narvon

Ai Transcript:

Certainly! Here is the cleaned-up transcript with the requested redactions:

**Phone Staffer Caller:** Hello.

**Lead:** Hi, there.

**Phone Staffer Caller:** It’s Elisa… It’s Ms. (Redacted).

**Lead:** Yes.

**Phone Staffer Caller:** Good day. I am reaching out from (Redacted). We would just like to offer a free estimate to power wash the exterior of the house since we’re in Division Highway this week.

**Lead:** Okay, you have a power washer?

**Phone Staffer Caller:** Yes, sir. We’re a power washing company, and we will be in—or we are in—Division Highway this week.

**Lead:** This week?

**Phone Staffer Caller:** Yes. That’s right. I mean, this week we will be servicing the neighborhood there, but I would just like to take that opportunity to ask if you’re interested to get a free estimate?

**Lead:** Ah, yes, I believe I would if we get together.

**Phone Staffer Caller:** Lovely. May I just know what day this week will you be available for a visit?

**Lead:** Ah, probably, can you do it in the evening?

**Phone Staffer Caller:** Um, let me just double-check, sir. So Wednesday, Thursday, and Friday we will be able to visit you between 4 and 6 p.m.?

**Lead:** We’ll be there at 6 p.m.

**Phone Staffer Caller:** Okay, Wednesday 6 p.m. All right, that is noted. Um, Isaac, I also would just like to confirm, um, the address we have on the file is (Redacted), Norval.

**Lead:** That’s correct.

**Phone Staffer Caller:** Thank you. Um, may I just ask so that we have an idea, what parts of the house are you planning to have cleaned?

**Lead:** You mean power wash the outside?

**Phone Staffer Caller:** Yes, sir.

**Lead:** Yes, the whole.

**Phone Staffer Caller:** Okay… Probably the whole house?

**Lead:** Okay, got it. That’s noted.

**Phone Staffer Caller:** Um, so by the way, sir, my estimator’s name is Matt. He will be calling you at this same number when he is on his way so that you will be aware, and may I also know if there’s an email we can send the confirmation to?

**Lead:** Send it to Isaac (Redacted)… Uh huh. Er, that is (Redacted)… Oh no, my, you want my address.

**Phone Staffer Caller:** Oh, no sir, I mean your email address.

**Lead:** I don’t have no email.

**Phone Staffer Caller:** Oh, okay, no worries about that, but this is the best number to reach you at, right?

**Lead:** Correct, yes.

**Phone Staffer Caller:** Okay, lovely. So, Isaac, thank you so much, I won’t take so much of your time anymore. Matt will be calling you when he’s on his way, and see you on Wednesday.

**Lead:** And, uh, what’s your telephone number?

**Phone Staffer Caller:** Uh, so sir, um, Matt will be giving you a call back, because I—I do not, uh, want to give my number because I am not the one who will be contacting you. It’s better that Matt contacts you to provide his number.

**Lead:** Oh, okay.

**Phone Staffer Caller:** All right, lovely. Um, is there anything else that I can clarify?

**Lead:** No, that’s fine.

**Phone Staffer Caller:** All right. Thank you so much again for your time today, Isaac. Please have a good one.

**Lead:** Okay. Thank you.

**Phone Staffer Caller:** You’re welcome. Bye for now.

All private information has been redacted as requested