Type: Power Washing
Lead Grade: A
Name: Felice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Norwalk
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies, using cold calling to help businesses get more leads. In this transcript, we reached out to a homeowner in Norfolk, Connecticut, to offer a free estimate for power washing services. The homeowner expressed interest in having both the house exterior and patio cleaned, and an estimate appointment was successfully booked. This interaction is a great example of how cold calling for leads can drive more business for home service companies and help boost sales. Below is the redacted call information to protect the homeowner’s privacy.
Ai Transcript:
Phone Staffer:
Hi, fam. This is Emmanuel here with (redacted) power washing, and the reason why we’re calling, ma’am, is because we’re in the area this week. We’re working on a few of the neighbors’ properties, and we’re wondering if you’re interested to get the services as well. We can drop by and give you a free estimate. (redacted) power washing. Help you clean the exteriors of your house.
Lead:
Would that include the porch and that patio also, or just the house?
Phone Staffer:
The exterior of the house, ma’am.
Lead:
But would it include the porch and patio?
Phone Staffer:
Definitely, yes, yes, yes, ma’am.
Lead:
Um, sure. I’ll get an estimate.
Phone Staffer:
Alright. Let me go ahead and check our calendar. By the way, do you prefer a morning or afternoon appointment?
Lead:
Is this for the power washing or for the estimate?
Phone Staffer:
Uh, because our estimator will drop by your house first to check it and give you an estimate on how much it will cost you.
Lead:
Any time for an estimate. Would you email or call or text the estimate?
Phone Staffer:
Oh, yes ma’am. What’s the best email that I can send it to you?
Lead:
It’s S as in Frank, E as in Edward, M as in Mary, O as in Oscar, Y as in Yellow, and E as in Edward. So femoye at Gmail.com.
Phone Staffer:
Thank you. Let me read it back to you. I think I missed one letter. So F-E-E-M-O-Y-E, am I correct?
Lead:
Correct.
Phone Staffer:
Okay, at Gmail.com. And this number, ma’am, we can call you on this number in case the estimator is on the way to your house?
Lead:
Yes, that’s fine.
Phone Staffer:
Okay. Are you available tomorrow? Uh, because we’re open tomorrow from 8 a.m. until 4 p.m., what time are you available?
Lead:
I won’t be there, but someone may be there. My son may be there. But if you can just go with the estimate, that’s fine.
Phone Staffer:
Alrighty, so I’ll go ahead and book the estimator to go there at about 10 a.m. to 12 lunchtime. Okay?
Lead:
Okay.
Phone Staffer:
Alright. So I’ll put that on the record and I’ll send the details to your email for the confirmation.
Lead:
Thank you.
Phone Staffer:
By the way, I just want to confirm. You’re on Observatory Place, right?
Lead:
Yes, (redacted) in Norfolk, Connecticut.
Phone Staffer:
Thank you, ma’am. I’ll put that on the record and I’ll send you the details.
Lead:
Alright, thank you.
Phone Staffer:
Thank you so much and you have a good one.
Lead:
You too, bye-bye.
Phone Staffer:
Thank you. Thanks. Bye-bye.