Type: Power Washing
Lead Grade: A
Name: Elena (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Poolesville
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through effective cold calling techniques. In this transcript, we reached out to a homeowner in Postville, Maryland, offering a free, no-obligation estimate for exterior power washing services, including the siding and roof. The homeowner expressed interest, particularly in addressing the northern side of the house, and an appointment was scheduled for the following day. This is a great example of how cold calling can assist home service companies with outbound lead generation and scheduling appointments. Below is the redacted lead information to maintain privacy.
Ai Transcript:
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Phone Staffer Caller:
Hello.
Lead:
Hi, is this Elmena?
Phone Staffer Caller:
This is Elena.
Lead:
Hi Elena, this is Ashley Mary with John’s power washing. I was calling since we are in the area this week, working on a few of the neighbors’ properties. Yeah, I just wanted to know if you might be interested in avail some free estimates of your house to be power washed?
Phone Staffer Caller:
I’m sorry, well we are on Collier Way, in the Postbell area. Our estimators are currently available. Would you be interested for an estimator to come by?
Lead:
I’m sorry, you’re breaking up. Ma’am, can I call you back? Looks like I can not really hear you at all. Your voice is…
Phone Staffer Caller:
Oh yeah, that’s good. Now you’re good.
Lead:
Better now?
Phone Staffer Caller:
Yeah, it’s better.
Lead:
What was your question?
Phone Staffer Caller:
The question is, I just also didn’t hear you well. Is it the power washing? So it’s outside only, right?
Lead:
Yeah, outside, like your siding, your garage, and maybe sometimes your roof. So those were for outside. But this is totally no obligation and no pressure since we are in the area, ma’am. So are you available for one of our estimators to come by tomorrow?
Phone Staffer Caller:
What’s the time tomorrow?
Lead:
Tomorrow I have here around 8 a.m. until 10 a.m. Will that work for you, or is that too early?
Phone Staffer Caller:
It’s actually, yeah. I think it’s okay.
Lead:
Oh, sure. So between 8 a.m. until 10 a.m., tomorrow, Thursday. And this is Elena (redacted) I’m speaking with, right?
Phone Staffer Caller:
Yes.
Lead:
Oh, perfect. Gotcha. Well Elena, I just wanted to confirm that we can call you back on (redacted) number, right?
Phone Staffer Caller:
Yes.
Lead:
Okay, yeah. And also…
Phone Staffer Caller:
But if they come earlier, the better. So I will be with you later.
Lead:
Sure. I’ll take note of that. So if they can come at 8, that would be great.
Phone Staffer Caller:
Okay. I’ll take note. And you’re at (redacted) Collier Way in Postville, Maryland, that’s (redacted). Is that correct?
Lead:
Yes.
Phone Staffer Caller:
Oh, perfect. Well, in case we need to send you the estimates via email, what email address can we send it to?
Lead:
Uh, I don’t need no information on the email.
Phone Staffer Caller:
Okay, no worries, that’s fine though. Alright, so we’ll be there this coming or tomorrow around 8 a.m. until 12 noon — sorry, hold on — until 10 a.m. Yeah, so that’s 8 a.m. until 10. Sorry, my bad. And yeah, we’ll call you on this number, or John will call you back on this number.
Phone Staffer Caller:
And yeah, what part of the house, rather of your house, would you be looking for an estimate on? Is that the whole house or…?
Lead:
Well, yeah, let them look at the whole house. But I think the main thing is just the northern side.
Phone Staffer Caller:
North side, alright, gotcha. Perfect, got it noted here. So yeah, we’ll be there tomorrow, ma’am.
Lead:
Alright, so thank you for your time. I appreciate it Elena. Have a nice day.
Phone Staffer Caller