Type: Power Washing
Lead Grade: A
Name: Srikanth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rye Brook
Intro:
At Phone Staffer, we specialize in generating outbound leads for home service companies, using effective cold calling techniques. In this transcript, we reached out to a homeowner in Rye, New York, to offer a free estimate for power washing services. The homeowner expressed interest in having the exterior of their home cleaned and scheduled an appointment for an estimator to visit. This interaction showcases how outbound efforts, such as cold calling for leads, can help home service companies grow their business. If your home service company is looking to get more leads, the strategy outlined in this case may prove to be highly beneficial. Below is the redacted call information:
Ai Transcript:
Phone Staffer Caller: Hi, this is Lisa, am I speaking to Srikanth?
Lead: Yes, hi there.
Phone Staffer Caller: Srikanth, thank you so much for confirming. I’m Lisa once again with (redacted), and we’re just calling the neighbors on Talcott Road since we will be in that area this week, working on a few of the properties. And I’m just calling in to see if you would also be interested in a free estimate to power wash the exterior of your house.
Lead: How much is it?
Phone Staffer Caller: Oh, with regards to that, it’s actually our estimators who can provide you all the information, especially with the rate. It’s just a free estimate. I can schedule you for our estimators to drop by, and you can get all the information that you need, and your inquiries will be addressed.
Lead: Yeah, okay. What time can they come by?
Phone Staffer Caller: Our schedule, or our estimators, will be out on Friday, and they’ll be there in the morning and in the afternoon. Are you available on Friday?
Lead: Morning and afternoon. Do you know what time in the morning?
Phone Staffer Caller: In the morning, we have between 8 a.m. to 10 a.m. We also have 10 a.m. to 12 p.m. In the afternoon, we have 12 p.m. to 2 p.m., and then 2 p.m. to 4 p.m.
Lead: Um, no, not there—maybe 8 a.m.
Phone Staffer Caller: 8 a.m.? All right, okay.
Lead: Yeah.
Phone Staffer Caller: Okay, sure. I’ll take note of that one. So it will be on Friday, October 25, between 8 a.m. to 10 a.m., okay?
Lead: All right.
Phone Staffer Caller: Can I also confirm your best contact number? Is this the one that we’re using right now?
Lead: Yeah. How did you get my number, by the way?
Phone Staffer Caller: Sure, no worries. We’re actually calling the area, and we’re working on a few of the properties, and your number is on public record.
Lead: I see. Okay.
Phone Staffer Caller: Yeah, and I have your contact number here. And how about your email address? What would be the best email address that our estimators can send the confirmation to?
Lead: s-r-i-k-a-m-t-h a-m-b-a-t-i at gmail.com.
Phone Staffer Caller: All right, let me repeat that one. That’s your first name, s-r-i-k-a-m-t-h a-m-b-a-t-i at gmail.com?
Lead: A-m-b-a-t-i.
Phone Staffer Caller: Oh, I see. Oh, so your first name and last name at gmail.com. Awesome, thank you so much. And let me also just confirm your address, just to make sure our estimators will be going to the right address. So it’s (redacted) Talcott Road, (redacted), New York, (redacted) for your zip code?
Lead: Okay.
Phone Staffer Caller: Awesome! Thank you so much. All right, so everything is all noted down here, Srikanth. Let me just confirm once again, just to make sure. So, our estimators will be there on Friday, between 8 a.m. to 10 a.m.—that’s going to be October 25. They have your best contact number, they will call the one ending in (redacted). And they have your email address; just check your email because they’ll be sending a confirmation at (redacted).
Lead: And what is the name of the company again, sorry?
Phone Staffer Caller: Oh, sorry, it’s (redacted).
Lead: That’s