Type: Power Washing
Lead Grade: A
Name: Nikki (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Smyrna
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through cold calling techniques. In this example, we reached out to a homeowner in Marietta, Georgia, to offer a soft washing service for the exterior of their home. The homeowner was interested in booking a service for the entire house, excluding their screened back porch. After discussing scheduling options, an appointment was successfully booked with the homeowner’s spouse on Thursday. This interaction showcases how effective outbound efforts, such as cold calling for leads, can help home service companies get more business. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
**Phone Staffer Caller**: OK, hold on. Let me ask my wife because we think about not power wash, but kind of a soft wash… Hold on a second.
**Lead**: OK, go ahead.
**Phone Staffer Caller**: OK, so, yeah, I’m listening.
**Lead**: Yeah, actually, we also do aside from power washing, we also do self wash. So if you’re interested, I can book in for our estimators to come by.
**Phone Staffer Caller**: So, yeah, for self-wash, because we, is it the house right?
**Lead**: Yeah, the exterior of your house.
**Phone Staffer Caller**: Oh, the exterior of the house?
**Lead**: Yeah.
**Phone Staffer Caller**: Yeah, okay. Oh, sorry. Yeah, go ahead. I’m sorry.
**Lead**: Oh, I’m sorry. I was about to ask, which part of your outer area you would like to have an estimate for?
**Phone Staffer Caller**: Actually, the entire house, except because we have a backboard with a screen, and since it’s not an enclosed screen. Water most likely is going to get in but the rest of the house.
**Lead**: Okay. Yeah. All right. Thank you. I have it noted.
**Phone Staffer Caller**: Yeah, go ahead.
**Lead**: Yeah. I’m listening.
**Phone Staffer Caller**: There are some parts of the front studies, break. And what, when would you come to to give us an estimate?
**Lead**: Yeah, actually, our estimator will be here next week. Would be available on Wednesday between 11 a.m. to 1 p.m. Once that’s more than welcoming.
**Phone Staffer Caller**: Yeah. Um, no, it’s Wednesday, November twentieth.
**Lead**: Oh, I’m sorry.
**Phone Staffer Caller**: Yeah. I’m out of town.
**Lead**: Okay.
**Phone Staffer Caller**: Yeah, I will not be available this, no, yet.
**Lead**: But I’m not here tomorrow. I’m not here with you on Thursday.
**Phone Staffer Caller**: We also have an available appointment schedule here, but you’re available on Thursday. Is it okay for me to book you from eleven a.m. to one p.m.?
**Lead**: It’s, actually I have my dental appointment at 11. Can you come later? What about 1 p.m. to 3 p.m.?
**Phone Staffer Caller**: Would you be here because okay, my wife will be here.
**Lead**: Okay. I’ll take note of that. May I ask for your wife’s name?
**Phone Staffer Caller**: Miki.
**Lead**: And just to confirm, is that M-I-K-I?
**Phone Staffer Caller**: Yes, that’s right.
**Lead**: Ok. I’ll put that in the system. And is this the best number to reach you? The one ending in (redacted)?
**Phone Staffer Caller**: Yes.
**Lead**: OK. And you’re still on (redacted), Murnaw, Georgia (redacted), correct?
**Phone Staffer Caller**: Yes, that’s correct.
**Lead**: Thank you. Also, what is the best email address we can use to send the confirmation?
**Phone Staffer Caller**: So would the first name last name art email dot com.
**Lead**: So that would be PierrePenda at gmail.com. Pierre spells as P-I-E-R-R-E, and then Penda, P-E-N-D-A. Am I correct?
**Phone Staffer Caller**: Yes.
**Lead**: OK, at Gmail.com. Thank you. So I will book you in now