Type: Power Washing
Lead Grade: A
Name: Grace (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Spring
Intro:
At Phone Staffer, we help home service companies generate more leads through outbound cold calling techniques. In this transcript, we reached out to a homeowner in Spring, Texas, offering a free estimate for power washing services. The homeowner expressed interest in having their property’s driveway and siding assessed. An appointment was booked for a site visit to provide a no-obligation estimate. This is a perfect example of how professional cold calling can help home service companies generate qualified leads and grow their business. Below is the redacted information from the call to protect the homeowner’s privacy.
Ai Transcript:
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Phone Staffer Caller: Jonathan’s PowerWashing, so we will be in (redacted) drive this week working on some neighbor’s property. So, we wanted to ask if you guys are interested in having a free estimate to power wash the exterior of the house.
Lead: The interior of the house?
Phone Staffer Caller: Exterior, like uh-huh, like your driveway, patio, siding, pool decks, roof, or gutters.
Lead: Well, you can come by if you want to.
Phone Staffer Caller: Sure, we can do that and look at it. I don’t exactly know what you’d be doing.
Lead: Yes.
Phone Staffer Caller: So, we offer a free estimate. Our estimator will come by your area. Will you be available next week on Monday between 2 p.m. to 4 p.m.?
Lead: On Monday next week?
Phone Staffer Caller: Yes.
Lead: What day of the month is that?
Phone Staffer Caller: October 21?
Lead: 21. Ok, October 21. Ok, and what time?
Phone Staffer Caller: 2 p.m.
Lead: 2 p.m. Now, who are you?
Phone Staffer Caller: My name is Chrisha.
Lead: I mean, what’s your company?
Phone Staffer Caller: I’m calling from Jonathan’s PowerWashing. Power wash.
Lead: Okay. Yes. Am I speaking to Alisha?
Phone Staffer Caller: No, you’re speaking to Grace.
Lead: Grace.
Phone Staffer Caller: Your last name is (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. So, Grace, our estimator—like if they are going to call you—can I confirm this is your best call-back number? The one I think is (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. And what time did you say we were coming?
Lead: Between 2 p.m. to 4 p.m.
Phone Staffer Caller: 2 to 4, okay.
Lead: Yes, that works for me.
Phone Staffer Caller: Yes, 2 to 4 on the 21st of October.
Lead: Yes, and you’re power washing?
Phone Staffer Caller: Yes.
Lead: Okay, and you’re going to give an estimate or whatever?
Phone Staffer Caller: Yes, free.
Lead: Ok.
Phone Staffer Caller: So, Grace, just to confirm, your address is (redacted), Spring, Texas (redacted), right?
Lead: Yes, that’s the (redacted) Subdivision.
Phone Staffer Caller: Ok, got it. And in case our estimator will be sending an estimate, do you have like the best email address?
Lead: I don’t have mine now.
Phone Staffer Caller: Alright, that’s totally fine if you don’t have it with you. You can provide it once the estimator is in the area.
Lead: Okay, perfect.
Phone Staffer Caller: Alright, so Grace, I’ll go ahead now and book an appointment so that Jonathan would give you a call to confirm. And just to let you know, since they’re in the area, there is no obligation or pressure. They can come out, see what you have, and offer an estimate to get it cleaned up, okay?
Lead: Okay.
Phone Staffer Caller: Alright, thank you.
Lead: You’re welcome.
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