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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Dana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Troutman

Ai Transcript:

“`
**Phone Staffer Caller**: Hi, is this Toriano?

**Lead**: No, no this is not Toriano. Who is this?

**Phone Staffer Caller**: Oh, hello there. This is Joe, by the way, with (redacted). We are actually just calling the neighbors on (redacted) Drive. And we’re just checking if you would be interested in some estimates or free estimates. Do you have the exterior of your house power washed or soft washed? If you haven’t done it yet.

**Lead**: How much is it?

**Phone Staffer Caller**: That actually depends on the area — how big, let’s say, for example, the exteriors are, or the driveway maybe? We have an estimator around the area right now, and I can have the estimator drop by, check the property, and they can give you an estimate right away. You don’t have to pay anything at that time, and you can just decide if you want to go through with the process or not.

**Lead**: Okay. Yeah.

**Phone Staffer Caller**: What company is this again?

**Lead**: (Redacted).

**Phone Staffer Caller**: The earliest schedule we have, because we’re currently booked until tomorrow, is the 11th of September. Are you at the property around that time or on that day?

**Lead**: The 11th?

**Phone Staffer Caller**: Yeah.

**Lead**: Yeah, I’ll be home on the 11th, yep.

**Phone Staffer Caller**: Okay. We have an appointment slot between 3 to 5 p.m. and 5 p.m. to 7 p.m., which would work for you?

**Lead**: Oh, 3 to 5. I get off at 3:30. That’s perfect.

**Phone Staffer Caller**: I just want to confirm your address. Is it (redacted) Drive?

**Lead**: Yes.

**Phone Staffer Caller**: Okay. And the best phone number to call back, in case the estimator needs to contact you, is the one ending in (redacted)?

**Lead**: Correct.

**Phone Staffer Caller**: Okay, got it. I’m so sorry, I wasn’t able to ask for your first name. What’s your first name again?

**Lead**: Dana.

**Phone Staffer Caller**: Mrs. (Redacted)?

**Lead**: Dana.

**Phone Staffer Caller**: Mrs. (Redacted)?

**Lead**: Dana.

**Phone Staffer Caller**: Oh, okay, Dana. And I’m sure your last name is (redacted) since I guess your husband is Adriano?

**Lead**: Yes.

**Phone Staffer Caller**: Got it. Thank you so much, Dana. I’ll just have the estimator drop by on the 11th between 3 to 5 p.m. Oh, one last thing—what’s the best email to send a confirmation to?

**Lead**: (Redacted)928@e-mail.com.

**Phone Staffer Caller**: Okay, got it. And also, do you want some estimates for the exteriors only, or would you like to include some other parts of the house as well so the estimator already knows?

**Lead**: No. Just the exterior.

**Phone Staffer Caller**: Just the exterior. Got it. Well, thank you so much, Dana, for your time. I’ll talk to you soon, and you take care, okay?

**Lead**: Okay.

**Phone Staffer Caller**: Bye-bye.
“`