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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Abeer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Yonkers

Intro:

At Phone Staffer, our focus is on generating leads for home service companies through targeted cold calling efforts. In this transcript, we contacted a homeowner in New York to offer a free power washing estimate. The homeowner expressed interest in having their property assessed and scheduled an appointment for a visit next week. This interaction serves as an example of how effective cold calling for leads can be, particularly for home service companies seeking to boost their outbound lead generation efforts. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer:
Hello. Am I speaking to Apir?

Lead:
Yes.

Phone Staffer:
Oh, hi there Apir. Thank you so much for confirming. I’m with (redacted) and we’re just calling the neighbors on (redacted) road. Since we will be out there working on a few of the properties this week, I’m just calling in to see if you would also be interested in a free estimate to power wash the exterior of your house.

Lead:
The house, or the windows?

Phone Staffer:
Oh, with regards to that, the exterior includes your trellis, your house’s siding. Well, aside from your windows, do you have any other areas in the house that you might want to have an estimate?

Lead:
Okay, I don’t have siding, I have rock. It’s not a block, it’s… I don’t know what they call it in English, but it’s a block. Maybe you want to… I’ve been on my house to Google and you could see it.

Phone Staffer:
Oh, I see, for sure. Well, since our estimators are already out in the area this week, I can have one of them drop by, check it, and give you a free estimate.

Lead:
Okay, yeah, okay.

Phone Staffer:
Is it possible that… or, if I may ask, are you available this week? Because our estimators will be—

Lead:
No, no, not this week.

Phone Staffer:
Oh, next week. Okay. Well, upon checking here, we will be out there by November 4 until November 8. That’s going to be next week—what would be a good time for you to be available?

Lead:
I would say in November. By November—November 5.

Phone Staffer:
All right, let me check our calendar here. On November 5, yeah, we still have a morning and an afternoon slot. So if November 5 works, what would be the best time that they can visit you? We have 8:00 AM to 10:00 AM, and then 10:00 AM to 12:00 PM, and in the afternoon—

Lead:
10:00 to 12:00 is good.

Phone Staffer:
10:00 to 12:00, all right. Let me take note of that. 10:00 to 12:00 PM. And can I confirm your best contact number is the one we’re using right now?

Lead:
Yes.

Phone Staffer:
Okay, (redacted). Awesome. Thank you so much. And just to make sure that our estimate will go to the correct address—this is your address, (redacted) Bonnie Briar Road, in New York, (redacted)?

Lead:
Yes.

Phone Staffer:
Awesome. Thank you so much. Sorry, I just wanted to make sure I got everything right. And what would be the best email address that they can send the confirmation to?

Lead:
My email, which is ApirSamuel21.

Phone Staffer:
Okay, at yahoo.com?

Lead:
Yeah, yahoo.com.

Phone Staffer:
Awesome, so everything is all noted down here, Apir. Just keep your lines open. Our estimators will call you on this number ending in (redacted), and they’ll visit you on November 5 between 10:00 AM to 12:00 PM at (redacted) Bonnie Briar Road in New York, (redacted).

Lead:
Yes.

Phone Staffer:
And also check your email, since they’ll be sending a confirmation to your email address, which is A as in Alpha, B as in Bravo, Bravo, Echo, Echo, S as in Sam, A as in Alpha, M as in Mike, U