Type:
Lead Grade: A
Name: Valari (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reisterstown
Ai Transcript:
Here is the cleaned-up transcript with the required redactions:
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**Phone Staffer Caller**: Hello, good afternoon.
**Lead**: Hi, this is Aida from (redacted) Powerwash.
**Phone Staffer Caller**: From where?
**Lead**: This is from the Powerwashing Company.
**Phone Staffer Caller**: Oh, the Powerwashing Company, that’s correct.
**Lead**: To go ahead and check with you because you’ve been out here in the area of Champions Course, and our team is in this area this week. Do you want to have a free estimate to power wash or soft wash?
**Phone Staffer Caller**: Yes, especially the porch. I mean, not the porch. Yeah, the porch, especially the porch and the overhead.
**Lead**: Overhead on the porch?
**Phone Staffer Caller**: Yes.
**Lead**: And yeah, we can go ahead and do an estimate, ma’am. Would you like to get an appointment next week?
**Phone Staffer Caller**: What day would be available?
**Lead**: For the estimate or to do it?
**Phone Staffer Caller**: Yeah, for the estimate first, ma’am. We will go ahead and check first.
**Lead**: Oh, okay. Whenever they’re first available. What do you have available?
**Lead**: Let me see. Monday… Monday’s not a good day because my mom has an appointment around that time.
**Phone Staffer Caller**: I mean, they can come, and then we can talk about it.
**Lead**: It’s better that you are there, ma’am, so that you can go ahead and point to them what are the things that you want, so that it will be included in the estimate.
**Phone Staffer Caller**: Okay, what I want is—
**Phone Staffer Caller**: How much is it to do the windows? Windows especially outside? And then do they come inside to do windows?
**Lead**: I would like to check on that one because usually, we only do exteriors, ma’am.
**Phone Staffer Caller**: Yeah, that’s fine. But definitely the porch.
**Lead**: The porch, the front porch, and the overhead patio.
**Phone Staffer Caller**: Okay. The Porch and overhead patio.
**Lead**: So would you like to have someone come there to do an estimate? Or maybe Tuesday?
**Phone Staffer Caller**: Tuesday…
**Lead**: I have to look at my mom’s schedule. She just got out of the hospital, so that’s why I know Monday she has an appointment. I don’t know about Tuesday’s…
**Phone Staffer Caller**: What date is Tuesday?
**Lead**: Tuesday is the 10th.
**Phone Staffer Caller**: That should be good.
**Lead**: Alright, morning or afternoon?
**Phone Staffer Caller**: Afternoon.
**Lead**: Afternoon, okay.
**Phone Staffer Caller**: Yeah, in fact, most of her appointments are earlier, so if we go with the afternoon later, we have a much better, good shot.
**Lead**: Okay, so afternoon— 1 to 3, or 3 to 5 is best?
**Phone Staffer Caller**: 3 to 5.
**Lead**: Yes, so 3 to 5 is Tuesday, or would you like Monday?
**Phone Staffer Caller**: No, Tuesday. Tuesday, because I know Monday is her appointment.
**Lead**: Okay, thank you.
**Phone Staffer Caller**: So I’d like to check some information. And will they give me… Can they call me and let me know they’re on their way?
**Lead**: Yes, usually they do.
**Phone Staffer Caller**: Because if I’m at her