Type:
Lead Grade: B
Name: Dawn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation through outbound outreach and cold calling for leads. In this transcript, we connected with a homeowner in Mount Prospect, Illinois to offer a free, no-obligation power washing estimate and to schedule a virtual appointment for an exterior cleaning assessment. The caller explained the process, addressed credibility concerns, and booked a follow-up call. This example highlights how cold calling for leads can generate qualified power washing appointments while protecting privacy and personal information.
This is a power washing lead, but would also work well for roofing companies in Mount Prospect, Illinois. If you’re looking to improve your home service lead generation or boost outbound efforts to get more leads for your company, this transcript demonstrates an effective approach to engaging homeowners, collecting contact details, and scheduling initial estimates. Note that personal data in the transcript has been redacted to protect privacy.
Ai Transcript:
Prospect: Hello? Yes. Yeah. This is Dawn.
Phone Staffer Caller: Hi Dawn, I’m Paul and I work with (redacted). And we’re going to be working in Staten Road this week and next week. I want to ask if we could drop by there and we’ll provide you a free no obligation estimate for Powerwashing. Let me ask you a question. What state are you calling from?
Prospect: Yeah, sure. So that’s in North Brook, Illinois. No, what state are you calling from?
Phone Staffer Caller: Oh, we’re in Mount Prospect, also in Illinois.
Prospect: You’re calling from Mount Prospect? The phone number says North Carolina.
Phone Staffer Caller: Yeah, usually the phone number has been different. But of course, what we wanted to offer here is to provide you a best service, especially for Powerwashing. And so you’re physically sitting in Mount Prospect right now?
Prospect: We do have just like a local office and we do actually do with an appointment center. Usually it’s on call.
Phone Staffer Caller: I see. Okay. What kind of Powerwashing do you do?
Prospect: Beautiful. So we do Powerwash areas like the driveways, the front, everything as long as it’s an outside. So we do Powerwash and also we do soft wash as well.
Phone Staffer Caller: Do you do Powerwashing garage floors?
Prospect: Garage floor? Sure, we do garage floor as well.
Phone Staffer Caller: Do you have a manager in this area that I can talk to? Or an employee in this area that I can talk to?
Prospect: Yes, and we do have a professional estimator that usually will call you to be able to explain what are the things that they need to provide to you, especially for the estimate. So this will allow our specialists to inspect the exterior and let you know if it could benefit from cleaning.
Phone Staffer Caller: And what is the name of the company again?
Prospect: Sure. So it’s R like Romeo, S like Sally. It’s RS Powerwashing.
Phone Staffer Caller: RS Powerwashing. Absolutely.
Prospect: Okay. Well, here’s the deal. I don’t know if you get commissions or whatever, but I would have to look into that company and the reviews before I were to have them out. I will tell you that I was going to get my garage floor Powerwashed. If you want to put me down and have your person from this area, they have to be from this area. Talk to me. I will talk to them.
Phone Staffer Caller: Absolutely. Well, Dawn, right now our offer here is a virtual appointment instead of an in-person visit. It’s a what kind of appointment? It’s a virtual. So they will call you. We will not go first with physical or an in-person visit. So first we do virtual.
Prospect: Here’s the problem. I don’t know. You know how many scams there are there, how many bad companies there are. I don’t know anything about you. You’re doing nationwide calling. I don’t care as much of how it costs as I care about who actually is going to be coming to my property and how much experience they have. So what I’m going to do, unfortunately, is I’m going to look up the company. It’s called RS Powerwashing. Yes, that’s right. RS Powerwashing.
Phone Staffer Caller: Okay. And then I’m going to look them up and I’m going to see what the reviews are on them because I won’t work with somebody. You know what I mean? I need to know who’s coming out here.
Prospect: Well, Don, what we do here, once we set an appointment, we will send you the details, what we talk about, especially to your phone number. And if you have also an email, we will send you there the information that we talk over the phone. And that way, your trust will be with us. Don’t you worry. This is no obligation or contract. This is only an estimate through phone call. And once you decide, there’s a time that an in-person visit.
Phone Staffer Caller: Okay, I’ll do it.
Prospect: I’ll do it. I don’t have much time, so I have to go fast.
Phone Staffer Caller: Okay, sure. So our next appointment would be Monday. Are you available Monday? Depending what time? We have 11 to 1, 1 to 3, and 3 to 5 p.m.
Prospect: Okay, wait. Hold on. I’m sorry. Hold on. I’m in the middle of something. Let me go to my calendar. I’d also like a number to cancel in case I want to cancel this appointment.
Phone Staffer Caller: Okay. So let’s see. Monday the 6th. Yeah, Monday the 6th. What were the hours again? We have 11 to 1 p.m., 1 to 3, and 3 to 5 p.m.
Prospect: Okay, I will take 1 to 3. 1 to 3 p.m., thank you. And this is a phone call? It’s a phone call first.
Phone Staffer Caller: Okay. And your phone number is (redacted). And your complete address is (redacted). Correct.
Prospect: And when was the last time the house has been power washed? You know, this is – it’s a unit. It’s a townhome complex. So I don’t know the answer to that.
Phone Staffer Caller: No problem. Do you have an email, Dawn, so that we can be able to –
Prospect: Yes. Here we go. (redacted).
Phone Staffer Caller: Do you need a backup date, like just in case you want to be available on Monday? No. What I do need is a phone number in case I want to cancel the appointment. Sure. We will be able to send you the information that we will set up for today, okay? Okay. We get your email. We get your phone number, okay? Okay. So I’ll book this up. So make sure to be on your property on Monday, right, so that the estimator will discuss and we will help you 101% what you need for cleaning up the house. Okay. And where are you located? Are you going to tell me now? We will send you the information as well, right? Okay. We do have also an office in Brightwood, Tennessee, okay? But for now, we’re in Mount Prospect. So that’s one of our local stores there, local office, by the way. Okay. Very good. Okay. And the only reason I even took this call was because you seem like a nice person. So that’s the only reason I took this call. Me too as well. I really have a great time speaking with you, Dawn. It’s been a pleasure. Hoping I can talk to you again. Okay. Thank you very much. I appreciate it. Okay. Bye-bye. I’ll book this up for you right now. So thank you once again. This is Paul at your service, and we are RS Power Washlinks. Have a great day. Okay. Thank you. Okay. Bye-bye. Bye-bye.