Type:
Lead Grade: B
Name: William (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in home service lead generation and outbound marketing for home service companies using proven cold calling techniques. In this transcript, we reached a homeowner in Lake Stevens, WA to discuss a free pressure-washing estimate for exterior surfaces, including the house, driveway, roof, gutters, and windows. The estimator was tentatively scheduled to call and visit for a free estimate in the near term, illustrating how a simple cold call can set up an on-site evaluation. This is a power washing lead, but would also work well for roofing companies in Lake Stevens, WA. If you’re looking to get more leads for your home service company through cold calling for leads or to scale outbound efforts to generate more roofing or other home-service leads, this example shows how cold calling for leads can convert interest into qualified appointments.
Ai Transcript:
Phone Staffer Caller: Yes. Hi William, this is Tinkera. We’re from (redacted). We want to let you know that we will be there in Lake Stevens next week till the end of March. And we will be giving free estimates for homeowners in the area. I was wondering if when the estimator can stop by for your free estimate as well.
Lead: Okay. What are we talking about? Pressure washing and what?
Phone Staffer Caller: Pressure washing house exteriors, your backyard, driveway, the whole house, roof, gutters, even windows.
Phone Staffer Caller: So if you will be free for this code, for a free code on the 12th of March that will be Thursday and they stop by between 1 and 2pm.
Lead: Well, you’ll have to call me back later. I’ve got several other things going on right now. Anyway, this will just take real quick. Okay. My apology.
Phone Staffer Caller: So that we can set an appointment now for estimator with you. Just a quick visit and wait for 10 to 15 minutes.
Lead: I probably won’t even be in the country in March.
Phone Staffer Caller: So let me get a pencil and I’ll write your number down. And when we get closer to something, I can call you back. Just asking, William, okay.
Lead: Are you planning to do the service maybe in three months from now like that?
Phone Staffer Caller: Well, I don’t know. We’re thinking about selling our home.
Lead: Oh, so it’s a great time for you then to do power washing, you know. To pay for the market value of the property.
Phone Staffer Caller: And wait, this is not the service yet, William. This is just an estimate for you to think about it also. For you to have an idea how much will it cost or if it’s within your budget.
Lead: Okay.
Phone Staffer Caller: And all right. So can the estimator stop by then?
Lead: Well, you can stop by, but you’ve got to call before you stop by. Yes, we will do that.
Lead: Nobody needs to be there anyway. It’s got a clay roof on it.
Phone Staffer Caller: I see. Okay. You mean, sir, just asking, okay.
Lead: Sorry for interrupting you. There’s no one on the home that can assist our estimator. Is that correct?
Phone Staffer Caller: No.
Lead: Okay. Since no one will be home, we have a good option for you. So our estimator will call you instead for you to know the estimate.
Phone Staffer Caller: Okay.
Lead: Okay, for how much will it cost? So will you be free for them to call you on the 12th? That will be Thursday between 1 and 2 p.m.?
Phone Staffer Caller: Yeah, that’s fine.
Lead: Okay, perfect.
Phone Staffer Caller: And just to confirm, William, your full name is William Thorpe, right?
Lead: Yes.
Phone Staffer Caller: And is this the best phone number where the estimator can call you to do this 7412 in the end?
Lead: Yes.
Phone Staffer Caller: And the property we’re talking about is this 1151400 8th Street Northeast?
Lead: Yes.
Phone Staffer Caller: And this is in Lake Stevens, right?
Lead: Yes.
Phone Staffer Caller: With a zip code of 98258.
Lead: And what part of your property, then, would you like to have an estimate for pressure washing? Do you want the whole house?
Lead: No. All I want is the clay roof.
Phone Staffer Caller: All right. The clay roof. And can you remember when was the last time? Not on the garage, but on the house. And when was the last time it was done? About 10 years ago.
Lead: And can you remember, sir, if you power wash it by yourself, or did you hire someone to do it for you?
Lead: No. I had a relative do it for me.
Phone Staffer Caller: Okay. All right.
Lead: And one last thing I needed to hear is your (redacted) for us to send the confirmation of your appointment by phone call.
Phone Staffer Caller: No, I don’t have that.
Lead: Okay. We respect that. So can we send it for your number instead of the (redacted) in the end?
Phone Staffer Caller: Sure. Okay.
Lead: So anyway, everything was set. Just wait for a call of our estimator for your free estimate over the phone on the 12th of March. That will be Thursday between 1 and 2 p.m. And as to your request, no worry, they’ll message you first before they give you a call just to make sure that you are ready. All right?
Lead: Yeah. Or they can just leave in between the screen door, front door, or throw it in the mailbox and just throw it in there. I don’t know what it is.
Phone Staffer Caller: Okay. Anyway, they should give you a call for you to know how much will it cost. Okay. That’s the purpose of this. Okay. Receive a call from our estimator. Okay. Is that acceptable?
Lead: Yeah. Just like we discussed. Yes.
Phone Staffer Caller: Okay. Thank you so much. Just wait for their call. Okay?
Lead: Okay. Goodbye.
Phone Staffer Caller: Okay. Bye-bye. Thank you, William.
Lead: Yeah.