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Cold Calling

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Type:
Lead Grade: B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in Cold Calling for leads and home service lead generation to help home service companies get more leads. In this transcript, we reached out to a homeowner in (location of transcript) with a free estimate for power washing. The lead expressed interest in power washing for the back of the house and siding and booked a tentative appointment for Tuesday the 28th between 1:30 and 3:00 p.m. Our project manager will follow up to confirm the details and send an email with the appointment information. This example demonstrates how outbound lead generation and cold calling for home service companies can produce qualified power washing leads, and the approach would also work well for roofing companies in (location of transcript). Below is the redacted information from the call to protect privacy.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Oh hi, is this Michael?
Prospect: Yes it is.
Phone Staffer Caller: Hi Michael, my name is Gwen by the way from (redacted). How are you today?
Prospect: Good, how are you?
Phone Staffer Caller: I’m doing great Michael, thanks for asking. I was just trying to call you sir, because we’ll be working at (redacted) starting next Monday. And we’re offering a free estimate for Powerwashing, I was just checking if you might be interested.
Prospect: Yeah if you guys want to stop by I’ll be home.
Phone Staffer Caller: Oh awesome, let me just check my calendar. Okay, how about this Tuesday sir, would you be available on 28th between like 1.30 and 3pm?
Prospect: Yeah that’s perfect.
Phone Staffer Caller: Awesome, that just takes 10-15 minutes, it’s just like a time frame we have to confirm your availability.
Prospect: Great, that’s Tuesday on the 28th.
Phone Staffer Caller: And yeah, what areas would you like to get an estimate for?
Prospect: Um, I mean I guess just the back of my house and siding.
Phone Staffer Caller: Okay, alright, not the driveway or maybe your roof or gutters?
Prospect: No, I’m okay.
Phone Staffer Caller: Okay, okay. So yeah, when was the last time you had that part power washed sir?
Prospect: Um, it’s been a while.
Phone Staffer Caller: Okay, like around two years, two to three years?
Prospect: Yeah.
Phone Staffer Caller: Okay. Alright, so I’ll just confirm your contact information, is this the best phone number to reach you Michael?
Prospect: Yep, that’s perfect.
Phone Staffer Caller: Okay, (redacted).
Phone Staffer Caller: and just to confirm the address is located here at (redacted)?
Prospect: Yes.
Phone Staffer Caller: Okay. So Michael, I’d love to send you an email confirmation for the appointment as well as more information about our company so you get to know us more. Can I get the best email to send it to?
Prospect: (redacted)
Phone Staffer Caller: (redacted)
Prospect: Awesome. Thank you for confirming that Michael.
Phone Staffer Caller: I see your last name here is Mick Redacted, is this correct as well?
Prospect: Yes.
Phone Staffer Caller: Okay, okay.
Phone Staffer Caller: So yeah, Michael, my project manager will be contacting you prior to the appointment to confirm everything.
Prospect: And yeah, would you be the one available to assist us during the appointment? You’ll be at home?
Prospect: Yep.
Phone Staffer Caller: Okay, okay, Michael.
Phone Staffer Caller: So yeah, I believe everything’s set here. Just keep your lines open for that call, sir. And do you perhaps have any questions for me before I let you go?
Prospect: No, I’m okay. I appreciate it.
Phone Staffer Caller: Okay, okay. Well, yeah, you have a good day, sir. God bless. Thank you.
Prospect: You as well. Thank you.