Type:
Lead Grade: B
Name: Rebecca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
Phone Staffer specializes in (home service lead generation) and outbound marketing for service companies through cold calling. In this transcript, we reached a homeowner in (location of transcript) to offer a free exterior power washing estimate, with the driveway identified as the target. The appointment was booked for next Thursday between 1:30 and 2:00 p.m., and a reminder call would be provided beforehand. All private details have been redacted to protect privacy. This is a power washing lead, but would also work well for roofing companies in (location of transcript). If you’re looking to get more leads for a home service company or expand outbound efforts to generate more leads, this example demonstrates how cold calling for leads can drive booked estimates and grow your client base.
Ai Transcript:
Phone Staffer Caller: Hello? Hello! Hi, good afternoon. This is Princess with (redacted). Is this Rebecca?
Lead: Yes.
Phone Staffer Caller: Yeah, Rebecca, sorry to bother but we’re just trying to reach out because we will be in (redacted) next week and we’re just trying to check if we can also like swing by your place and give you a free estimate for power washing house exteriors since we are just around the area. That would be alright.
Lead: My house doesn’t need it but the driveway does.
Phone Staffer Caller: Okay, and when was the last time? Can you still remember the last time you power washed it? The driveway? I did it myself but that was been a few years ago.
Lead: I see. So I think it’s also better if a professional can also take a look just to make sure that everything is still in good shape, right?
Phone Staffer Caller: Yeah, that’s fine. It’s just an estimate, no pressure, right?
Lead: Right, right. Just an estimate and then if you wanted to do the power washing, if you can just afford it, then you can also talk about it with our estimator.
Phone Staffer Caller: Okay. So, yeah, when’s it going to be available on Thursday? Next Thursday, not this Thursday. Not this Thursday, so maybe next Thursday. Yes.
Lead: Next Thursday around 1.30 to 2 p.m.? That’s fine.
Phone Staffer Caller: Okay, so that’s going to be next Thursday is 19 and 1.30 to 2. Okay. That’s fine, but you guys are going to… What? Go ahead.
Lead: No, go ahead.
Phone Staffer Caller: Is there any other parts of your house that you still wanted to have an estimate with aside from the driveway?
Lead: No, I mean maybe the driveway, but I have a RV that’s got to be moved, so it’s going to be complicated. But anyway, if they want to just come by, that would be fine, but call me and remind me because I’m not at home and I don’t have my calendar, so you have to call me back.
Phone Staffer Caller: Of course. And remind me.
Lead: Correct. Our estimator will also just give you a call prior going to the property, so just for you to be able to know if they’re already on their way or not, so that you can also prepare yourself. Okay, that’s fine.
Lead: All right, and also the phone number that they can get you on is ending in (redacted), right? Yes, yes, yes.
Phone Staffer Caller: Okay, and I would like to confirm the address is still under (redacted). Yes. Correct.
Lead: Okay, and one last thing, we were also going to send you more details about this appointment, so I’d like to have the best email address, please. The what? The best email address that we can send the more details.
Phone Staffer Caller: Okay, are you ready? (redacted) as in Paul, (redacted) as in Queen, (redacted) 1 at Yahoo. Oh, okay. So that’s going to be (redacted) for (first name), (redacted) for (city), (redacted) for (last name), (redacted) as in Queen, and then the number 1 at Yahoo.com, correct? Yes, ma’am.
Lead: Okay, awesome. All right, so right now I am speaking with Rebecca Redacted. Yes. Right. Okay, so, Rebecca, I will go ahead and book your appointment, and just before I let you go, one last thing, I will have a quick recap. So your appointment will be set on March 19th, which is next Thursday, in between 1.30 to 2 p.m., and our estimator will give you a call prior going to the property. Okay? Okay. All right, then, so thank you so much for answering the call, Rebecca. Have a good one. All right, you too. Thanks. Bye. Bye-bye. Okay.