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Cold Calling

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Type:
Lead Grade: B
Name: Mikhail (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in (home service lead generation) in (your area) through cold calling and outbound marketing for home service companies. In this transcript, we cold called homeowners in the local area to generate a lead for power washing the exterior of the house and to book a free virtual estimate. The homeowner expressed interest in power washing the entire exterior and the roof, and a follow-up call with the estimator was scheduled. This is a power washing lead, but would also work well for roofing companies in (your area). If you’re looking to improve your lead generation or outbound efforts for your home service company, this example demonstrates how cold calling for leads can drive new business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Hello, is this Michael?
Prospect: Yes.
Phone Staffer Caller: Hi Michael, good afternoon. This is Irene with (redacted). How are you doing today?
Prospect: OK.
Phone Staffer Caller: OK, nice to hear that. By the way, Michael, let’s just make it quick. OK, we are just reaching out because we will be around your neighborhood in (redacted) starting this week and next week. So we’d love to set you up for a quick virtual estimate. We provide an estimate for Powerwashing the exterior of your house. No obligation at all. Would that be something you? OK, you can stop and estimate.
Prospect: Oh yes, thank you so much Michael.
Phone Staffer Caller: Are you available this Friday or next week? What works best for you?
Prospect: OK, next week we are there from Monday to Friday. Can we stop by?
Phone Staffer Caller: You can stop Monday at 10-11 o’clock.
Prospect: OK, thank you so much.
Phone Staffer Caller: By the way, Michael, this is just a free code over the phone. So Matt, the estimator, will just call you to give you the estimate, like 10 to 15 minutes on Monday.
Prospect: No, I don’t need it. If you will stop and estimate, no, I will be busy.
Phone Staffer Caller: Oh no, no. If you want to stop Monday at 10-11 o’clock, you can stop and estimate.
Phone Staffer Caller: OK, but we will not go there actually. You don’t need to be home. We will just give you a call. Will that be OK?
Prospect: OK, OK.
Phone Staffer Caller: OK, thank you.
Phone Staffer Caller: So Michael, I just want to know what specific areas outside your house that you wanted to be estimated for Powerwashing.
Prospect: Yes, I want to estimate for Powerwashing. Is it the whole exterior of your house or just the driveways, sidings?
Phone Staffer Caller: No, no, no. Only house and maybe roof.
Prospect: OK, the whole exterior of the house and then the roof.
Phone Staffer Caller: OK, thank you so much. And when was the last time your house was Powerwashed, if you still remember? Maybe five years ago.
Prospect: OK, thank you so much.
Phone Staffer Caller: So yeah, I’ll just confirm some details before we set this up on Monday. Your last name, Michael, is Redacted, correct?
Prospect: Yes, yes.
Phone Staffer Caller: And Michael spells as M-I-K-H-A-I-L, correct?
Prospect: L, yes, yes.
Phone Staffer Caller: OK, thank you.
Phone Staffer Caller: So is this your best callback number to call on Monday, the one ending in (redacted)?
Prospect: Yes, yes.
Phone Staffer Caller: OK, I got that information. So also your address is (redacted), right?
Prospect: Yes.
Phone Staffer Caller: OK, what’s your best email where we can send you our company’s email?
Prospect: No, you don’t need to. Don’t need. Only post.
Phone Staffer Caller: OK, yeah, we can definitely do that. Or we can send it through text. Is this number ending in (redacted) a cell phone number?
Prospect: Yes, yes.
Phone Staffer Caller: OK, Michael, we can definitely do that. Yes.
Phone Staffer Caller: So just keep your line open on Monday. Matt will call you May 4 between 10 to 11 o’clock. End of the time frame is between 10 to 12, OK?
Prospect: Sounds good.