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Cold Calling

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Type:
Lead Grade: B
Name: Jatinder (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:

Intro:

Phone Staffer specializes in home service lead generation and outbound marketing for home service companies through cold calling. In this transcript, we cold called a homeowner in Irwin, PA to generate a power washing lead (Irwin, PA) and set up a no-obligation estimate. The caller offered a free estimator visit to discuss details and pricing, which would be tailored to surface type and area size.

During the call, the homeowner mentioned driveways, roofs, gutters, sidings, walls, patios, and decks as areas of interest, and a Saturday appointment was proposed with the estimator calling ahead. All personal contact and property details are redacted to protect privacy. This example illustrates how cold calling for leads and outbound home service lead generation can help get more business, and this approach would also work well for roofing companies in Irwin, PA.

Ai Transcript:

Phone Staffer Caller: Hello? Hello? Is this Jatinder? Yes.

Phone Staffer Caller: Hi Jatinder, good morning. This is Irene by the way and I’m with (redacted). I’m just reaching out because we will be doing some powerwashing work around your neighborhood in Irwin starting next week. And we will know if we can also drop by while we are there.

Phone Staffer Caller: We offer free estimate for XDR powerwashing if you guys are ever planning for it. No obligations.

Lead: How much is that?

Phone Staffer Caller: For the price to tender that depends on the size and the surface type. What we do is we let our estimator drop by so that they can assist for you and discuss with you the details including the pricing. You’re just doing that from outside right?

Lead: Yes, like driveways, roofs, gutters, sidings, walls, patios and decks.

Phone Staffer Caller: Everything from the internal.

Lead: You can’t check on Google my home size? For that one our estimator can be able to do it.

Phone Staffer Caller: If it’s like the house is around 2800 square feet, how much is roughly the idea?

Lead: Rough estimate for our service is more or less 300 to 600 dollars but that still depends on the size of the area.

Phone Staffer Caller: If you want we are there this Saturday morning and afternoon. We can let our estimator drop by for you so that he can give you the details including the pricing. No obligation at all.

Lead: What time? Between 9 to 11 in the morning or 3 to 5 p.m. 1 to 3 p.m.

Phone Staffer Caller: Okay 9 to 11 in the morning tell them they’re going to call me.

Lead: Oh yes, our estimator is John and he will call you before we come.

Phone Staffer Caller: If we don’t at home they’re going to look at from the outside right?

Lead: Yes, if that’s the case if you’re not at home by that time we can set up a backup time. Maybe I’m going to home just let them know they call me. Oh yes, sure.

Lead: So Jitender before I set this up let me just confirm some details if we have this information right. Your last name is (redacted), correct?

Phone Staffer Caller: Okay, thank you and the address is (redacted), correct?

Lead: Perfect, yes. Is this your best call back number? (redacted)

Phone Staffer Caller: Yes.

Lead: Okay, perfect. What’s the best email or we can send you your confirmation for your appointment on Saturday? (redacted)

Phone Staffer Caller: Okay, let me make sure if I have that right. That’s (redacted), (redacted), correct?

Lead: Perfect.

Phone Staffer Caller: Okay, thank you. What specific or what part of the house by the way that you wanted to be power wash so we can give you the estimate?

Lead: Actually, three years ago the somebody coming he charged me $200 for driveway and all everything outside.

Phone Staffer Caller: Oh, okay. So that’s three years ago it was last power wash and you wanted to check the driveways and the whole exterior of the house, right?

Lead: Yeah.

Phone Staffer Caller: Okay, let me take note of that. So it seems this area needs a thorough cleaning since it’s been washed three years ago. Okay, so we will help you with that one. And by the look of your house right now or in the driveway, if ever you agree with everything with our estimator, how soon are you planning to have this house power wash?

Lead: Whenever they’re available.

Phone Staffer Caller: Okay, thank you so much.

Phone Staffer Caller: Okay, let me go ahead and set this up then. Okay.

Phone Staffer Caller: All right, you can email me any question, okay? I’m a little busy, okay? Whatever you ask me, okay?

Lead: Yes, yes, we will send you the information our company has through email. You can check it out and your confirmation. Just keep your line open. Our estimator will call you on Saturday. That’s March 14 between 9 to 11 in the morning before we come for your appointment.

Phone Staffer Caller: Okay? Thank you. Have a great day ahead. Thank you.