Type:
Lead Grade: B
Name: Chris (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City:
Intro:
At Phone Staffer, we specialize in home service lead generation and outbound marketing for service companies through cold calling for leads. In Apex, NC, we connected with a homeowner to discuss a free exterior power washing estimate. The prospect requested an on-site estimate and talked about scheduling a walkthrough for the whole-house exterior, with a Wednesday afternoon time working best.
This is a power washing lead, but would also work well for roofing companies in Apex, NC. The call illustrates how cold calling for leads and outbound for leads can help home service companies get more leads and appointments. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello Daniel.
Prospect: No, this is Chris, her husband.
Phone Staffer Caller: Oh, hi Chris.
Phone Staffer Caller: Good afternoon. This is Rochelle with (redacted). How are you?
Prospect: Good. How are you?
Prospect: Doing good as well. Thank you for asking.
Phone Staffer Caller: Chris, we are just reaching out because we’ll be working around the Apex this week. So we’re just checking if you’d like us to drop by to provide you with a free estimate for exterior powerwashing.
Prospect: Yeah, an estimate would be fine.
Prospect: Probably not looking to do it for a couple of weeks until the pollen’s gone.
Phone Staffer Caller: Oh no, it’s totally fine Chris. This is actually a perfect time for you guys to avail the free estimate since we are currently in the area.
Phone Staffer Caller: At least if you’re ready to powerwash your house, you already know how much would it cost, the solutions or the chemicals we’re going to use, and you would be able to prepare for it.
Phone Staffer Caller: So you will be the one who’s going to meet the estimator during the walkthrough or would it be Daniel?
Prospect: Probably me as long as it’s not tomorrow. I can do any other day.
Phone Staffer Caller: Yeah, of course.
Phone Staffer Caller: Now, what day are you available this week, Chris?
Prospect: Just every day except for tomorrow.
Phone Staffer Caller: Okay.
Prospect: Can we do it this Wednesday in the afternoon or in the morning?
Prospect: Wednesday afternoon would be fine.
Prospect: Yeah, Wednesday afternoon between 1.30 and 3 or 3 and 4.30.
Phone Staffer Caller: Which time do you prefer?
Prospect: Let me check my calendar real quick.
Prospect: Okay. Probably any time after 2. Any time after 2.
Phone Staffer Caller: Okay.
Phone Staffer Caller: So let’s go with between 3 and 4.30 p.m.
Phone Staffer Caller: So I’m just wondering, Chris, what specific part of the house that you’d like to have a free estimate that you have in mind?
Prospect: Is it for the sidings?
Prospect: Are we going with a whole exterior?
Prospect: Yeah, just the whole exterior.
Prospect: Okay.
Prospect: Whole house exterior.
Phone Staffer Caller: And this is going to be scheduled on Wednesday, the 25th of March between 3 and 4.30 p.m.
Phone Staffer Caller: So you are still at (redacted). Is that right?
Prospect: Correct.
Phone Staffer Caller: Okay.
Phone Staffer Caller: And the best contact number to reach you at is (redacted).
Prospect: Correct.
Phone Staffer Caller: And what’s the best email address where we can send you the confirmation of the schedule and the quote in writing?
Phone Staffer Caller: (redacted)
Prospect: Correct.
Prospect: Yep.
Phone Staffer Caller: And how often do you power wash your house? Or when was the last time that you had it cleaned, Chris?
Prospect: Once a year.
Prospect: Okay. Once a year. Let me take note of it.
Phone Staffer Caller: Okay. I think I got everything that I needed now for us to get you scheduled for the free estimate. And remember, this is free, no commitments, no obligations at all. We’ll just come out in the area to see what you have. We’ll give you an estimate to get it cleaned up.
Prospect: Okay.
Phone Staffer Caller: Thank you so much for picking up the call, Chris. I really appreciate it. And you enjoy the rest of your day.
Prospect: Thanks. You too.
Prospect: Thank you.
Phone Staffer Caller: Bye-bye.